Sales Operations Associate

ABOUT THE COMPANY

True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we shook up the Los Angeles denim scene by re-engineering the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy. Driven by a relentless commitment to craftsmanship, we design with one goal in mind: to stand out from the crowd. We don’t just create denim—we give it attitude, authenticity, and individuality.

THE PURPOSE

You will be responsible for executing the day-to-day operations to support the growing domestic business. THE ROLE (what you are accountable for) Manage end-to-end order process through final shipment to customer, ensuring high-level of data integrity and accuracy and adherence to deadlines and compliance requirements to allow us to achieve forecasted revenue targets Drive daily communication with customers to address inventory needs, perform account maintenance Maintain open communication with sales teams and customers regarding order changes, requests, or other information Partner with sales to determine financial risks and action plans to address movement in order base, including: RTVs, risk to cancel, swaps and defects to achieve dilution targets Oversee supply-demand match across multiple virtual warehouses to maximize revenue opportunity Follow up with planning on inventory needs to ensure maximum fulfillment and communicate issues, discrepancies, and proposals to mitigate risk Ability to manage compliance adherence based on all account requirements and quantify risks as they arise Drive weekly reporting to cross‑functional partners Manage Portals from Customers uploading information, comparing PO’s with our system, confirming PO’s, issuing ASN’s, Box Labels, etc. Processing transfers between both Warehouses. Moving Inventory Systematically Partner with DC to ensure prompt and compliant deliveries to the department’s stores, as well as specialty boutiques

YOU ARE

Detail Oriented Strong analytical and problem-solving skills Excellent communication skills, written and verbal Works collaboratively with all cross‑functional departments Exercises independent judgment and problem solves to affect desired outcomes with ease Strong at multitasking with the ability to prioritize and manage time effectively Strong at Excel, pivot tables, formulas, and interpreting and analyzing data An analytical and creative thinker

REQUIRED MINIMUM EXPERIENCE

3+ years in an operations role Expert-level Excel skills Detail oriented Possesses advanced knowledge of standard operating procedures for EDI, retail and wholesale systems, allocation, and account management Strong organizational skills An ideal candidate will thrive in a fast‑paced environment

PREFERRED EXPERIENCE

Full Circle experience Excel Skills formulas, pivot tables, V lookups Running/Comparing Reports/Analyzing information Experience handling Portals from Customers NuOrder, wholesale B2B site

ADDITIONAL ROLE INFORMATION

Compensation: The anticipated base salary range for this role is $30.00–$35.00 hourly. This is a full-time, non-exempt position. This range represents the low and high end of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity. Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more. Work Model: This role is based in El Segundo, CA and follows a hybrid work model, with an expectation of in‑office presence on designated days to support collaboration and business needs. Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements. True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs. Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements. In connection with your application and candidacy, True Religion may collect personal information such as your name, contact information, education history, and professional or employment background, as permitted by applicable law. Certain additional information (such as identification or payroll‑related information) may be collected after an offer of employment is made or as required for onboarding, employment eligibility verification, or benefits administration. For more information about how we collect, use, and protect personal information, please review our Privacy Policy at California residents may review additional disclosures at #J-18808-Ljbffr True Religion