Case Manager -(Criminal Justice-Client Monitoring) San Francisco

Job Description

Job Description

For over 30 years, Sentinel Offender Services has provided community based, offender-funded monitoring services across North America. Working with law enforcement, community corrections agencies and the court system, we provide customized offender management solutions that help to reduce recidivism and improve reentry success. These solutions combine electronic monitoring technology, alcohol and substance abuse testing and community-based offender management programs.

Sentinel Offender Services was recently acquired by Allied Universal and will integrate into Allied Universal Electronic Monitoring in December 2026. Candidates joining our team prior to the integration will initially be hired as Sentinel employees under Sentinel’s current employment and benefit programs and will transition to Allied Universal Electronic Monitoring as part of the December integration. This is an exciting time to join our team as we bring together Sentinel’s decades of industry experience with the resources and reach of Allied Universal.

Job Type: Full-Time

Schedule:  Monday - Friday / 9:00 am - 6:00 pm

Pay: $27.00/hr

Benefits:

• Health Insurance
• Paid Time Off
• Dental Insurance
• 401(k)
• Vision Insurance
• Employee Assistance Program

The Case Manager  position works inside the County Jail installing electronic monitoring equipment on inmates that are released through the County’s Electronic Monitoring program.

Position Responsibilities:

• Install and remove various electronic monitoring equipment as requested using directed safety precautions.
• Provide support for service and maintenance of equipment.
• Keep accurate records of installations.
• Inspect and maintain all monitoring and testing equipment, this includes cleaning equipment.
• Assist with data entry of activity schedules as required.
• Telephone calls to participants when needed
• Shipping and receiving functions for equipment and supplies per established procedures.
• Serve as a liaison between Sentinel and contracted agency
• May perform field service calls when needed

Requirements:

• HS diploma or equivalent; experience accepted
• Background check and Drug Test
• Bi-Lingual preferred

Knowledge + Skills + Abilities

• Professional communication skills to communicate with members of the Department, Judges, employees, and program participants.
• Ability to work in Microsoft Office applications and other windows based programs.
• Ability to comprehend and communicate detailed information.
• Ability to prepare written reports and maintain accurate records. Strong presentation and persuasive skills

Sentinel Offender Services is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Sentinel Offender Services management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.