Commissioned Officer

Job Description

Job Description

We are seeking highly motivated and professional Security Officers (OPEN AVAILABILITY) to join our team in safeguarding private industry facilities. As a key member of our security force, you will ensure a safe and secure environment for employees, visitors, and assets by conducting proactive patrols, monitoring security systems, and responding swiftly to incidents. This role requires a keen eye for detail, exceptional problem-solving skills, and a customer-focused mindset.

You will play a critical role in maintaining operational integrity by enforcing policies, reporting incidents, and collaborating with team members to identify and mitigate potential risks. If you are passionate about protecting people and property while delivering exceptional service, we invite you to become a vital part of our team.

Key Responsibilities:

Patrol and Monitoring:

• Conduct thorough patrols of assigned premises, including outdoor perimeters, parking lots, restricted areas, and high-traffic zones.
• Use surveillance equipment to continuously monitor activities on and around the property.

Access Control:

• Verify the credentials of employees, contractors, and visitors to grant or deny access to restricted areas.
• Maintain accurate records of all entries, exits, and deliveries for audit and compliance purposes.

Incident Response:

• Respond immediately to alarms, emergencies, and unusual activities, including medical incidents, fire alarms, or breaches of security.
• De-escalate potentially volatile situations while maintaining a calm and authoritative demeanor.

Reporting and Documentation:

• Create clear, detailed, and accurate reports for all security-related incidents and daily activities.
• Document maintenance or safety issues observed during patrols and escalate them to the appropriate department.

Customer Service:

• Provide friendly, approachable assistance to employees, visitors, and clients while maintaining a professional presence.
• Offer directions, answer questions, and address concerns with tact and efficiency.

Policy Enforcement:

• Monitor compliance with company policies, such as smoking, parking, and dress code regulations.
• Address violations of site-specific rules and procedures with diplomacy and professionalism.

Safety Assurance:

• Conduct regular inspections of fire extinguishers, emergency exits, and other safety equipment to ensure readiness.
• Participate in creating and executing emergency evacuation plans.
• Collaboration and Communication:
• Work closely with team members, site supervisors, and client representatives to address concerns or implement new security measures.
• Maintain constant communication through radios, phones, or other assigned equipment to ensure seamless operations.

Specialized Duties:

• Assist in event security by managing crowd control, monitoring for suspicious activity, and ensuring venue safety.
• Conduct investigations into thefts, vandalism, or workplace incidents in coordination with management and law enforcement if needed.

Training and Development:

• Stay up to date with new security technologies, policies, and procedures by participating in training sessions and workshops.
• Share knowledge and mentor junior officers to maintain a cohesive and effective team.

Emergency Management:

• Act as the primary point of contact during emergencies, including contacting emergency services and guiding them to the scene.
• Assist with first-aid and other immediate care needs until professionals arrive.

Proactive Risk Assessment:

• Identify vulnerabilities or potential security risks during routine patrols and recommend enhancements.
• Stay alert for cybersecurity risks, such as unauthorized use of electronic systems or suspicious digital activity, if applicable.

Asset Protection:

• Monitor sensitive areas with valuable assets, such as warehouses or data centers, ensuring strict adherence to protocols.
• Escort personnel carrying high-value items or sensitive materials to minimize risk.

Cultural Sensitivity and Discretion:

• Respect cultural and workplace sensitivities while addressing issues with employees and visitors.
• Maintain confidentiality regarding sensitive business information and security matters.

Qualifications:

Education and Licensing:

• High school diploma or equivalent (required).
• Valid security officer license or certification, as required by state and local laws (e.g., Pocket Card).
• CPR, AED, and First Aid and Stop the bleed certification (preferred or must be obtained within a designated timeframe).
• FEMA certifications: IS 906 (workplace security awareness), IS 907 (Active shooter), IS912 (retail security awareness). (Preferred or must be obtained within a designated time frame).
• OSHA 10 hr. general industry LESC certification. (Preferred or must be obtained within a designated time frame).
• Additional certifications in conflict resolution, defensive tactics, or related areas are a plus.

Experience:

• Prior experience in security, law enforcement, military, or a related field (preferred but not mandatory).
• Experience working with security systems such as CCTV, alarm panels, or access control systems is an advantage.
• Customer service or public-facing experience demonstrating professionalism and effective communication.

Technical Skills:

• Familiarity with operating surveillance equipment, two-way radios, and other security tools.
• Basic computer literacy for incident reporting and monitoring security systems.
• Ability to follow and enforce safety protocols and emergency procedures.

Physical Requirements:

• Ability to stand, walk, or patrol for extended periods  and respond quickly to emergencies.
• Must be able to lift and carry as needed.
• Capability to work in various environments, including indoor and outdoor settings, and in adverse weather conditions.

Key Attributes and Skills:

• Strong observational skills and attention to detail to identify suspicious activities or security breaches.
• Effective verbal and written communication skills to interact professionally with diverse groups and document incidents accurately.
• Excellent problem-solving and critical thinking abilities for quick decision-making under pressure.
• High level of integrity, reliability, and a commitment to confidentiality.

Personal Qualities:

• A professional and approachable demeanor with a customer service orientation.
• Adaptability and resilience to handle varying levels of activity and unexpected challenges.
• The team-oriented mindset with the ability to work independently when required.

Availability and Flexibility:

• Willingness to work flexible schedules, including nights, weekends, and holidays, as needed.
• Must be punctual and dependable with reliable transportation.

Background and Screening:

• Must pass a thorough background check, including criminal history, employment verification, and references.
• Drug screening and additional checks, as required by the company or client.

What We Offer:

Competitive Compensation:

• Competitive hourly pay, with opportunities for pay increases based on performance and tenure.
• Overtime opportunities for additional earnings.

Professional Development:

• Ongoing training programs
• Opportunities to advance your career within our growing organization, including supervisory and management roles.

Supportive Work Environment:

• Collaborative team culture where your input is valued, and achievements are recognized.
• Access to resources and support to help you succeed in your role.

Job Stability:

• A position with a reputable and established company, providing security services to high-profile clients in various industries.
• Long-term contracts and steady work opportunities across multiple sites

Inclusive and Diverse Workplace:

• A commitment to fostering diversity, equity, and inclusion within our workforce.
• Equal opportunity employer that welcomes candidates from all backgrounds and experiences.

Work:

• The opportunity to contribute to a safer environment for clients, employees, and the community.
• A chance to work with a team that values integrity, accountability, and professionalism.

How to Apply:

We make it easy for you to join our team! Follow these simple steps to apply for the Security Officer position:

Submit Your Application

Visit Our Office (Optional):

• Walk-in applications are welcome! Stop by our office at 6116 Skyline Dr. Ste 108, Houston TX. 77057 during business hours (9:00 A.M. - 5:00 P.M.) to fill out an application in person.

Required Documents:

• Provide the following when applying:
• A current resume detailing your work experience and qualifications.
• A valid photo ID.
• Copies of any certifications or licenses relevant to the position. 

Interview Process:

• Once we review your application, qualified candidates will be contacted to schedule an interview.

Important Deadlines:

• Applications are reviewed on a rolling basis, so we encourage you to apply as soon as possible to secure your spot.