Cargo Claims Agent-22

Claims Assistant

To handle claims in an equitable and legal manner

Essential Functions

• Provide technical direction to assistants.
• Support claims associates and management.
• Perform other duties as assigned.

Minimum Education

High school diploma or GED.

Minimum Experience

Three (3) years of experience in a business related field.

Customer service experience.

Knowledge, Skills, and Abilities

Ability to type and operate a personal computer.

Strong communication skills and human relations skills.

Preferred Qualifications: This will be a hybrid role. You will training onsite for 3 week Monday - Friday 7:00am to 3:30pm. After, your regular shift will start from 8:30am to 5pm.

Pay Transparency: Internal Pay Grade H28

Pay: $20.00 to $26.52

Additional Details: Application Criteria/Deadline: To apply for this position, please upload your current resume and complete application by close of business day (5:00PM CST) on August 26, 2026.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact View email address on click.appcast.io.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)