Salesforce Technical Architect

Job Description

• Apply expert-level technical expertise across multiple Salesforce domains, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and platform capabilities like Flow, Apex, and LWC.
• Lead the design and implementation of Salesforce solutions, ensuring scalability, performance, and security across applications, integrations, and third-party tools. Manage Salesforce architecture to support enterprise-wide initiatives involving: Application:
• Configurations, customization, and development with Apex, Visualforce, and LWC. Integrations: \
• Middleware platforms (e.g., MuleSoft), APis, and event-driven architectures. Data:
• Data migration, ET processes, and data governance within Salesforce environments.
• Drive the adoption of Salesforce best practices, including DevOps methodologies, CI/CD pipelines, and Git-based version control.
• Develop and maintain enterprise-wide Salesforce architecture standards, frameworks, and best practices.
• Collaborate with IT staff, subject matter experts, business partners, and clients to assess business processes, identify pain points, and define architectural solutions.
• Design and review Salesforce solutions to ensure alignment with organizational strategies, data governance policies, and technical standards.
• Lead large and complex Salesforce projects and initiatives that may involve cross-functional teams, cloud-to-cloud integrations, and cutting-edge technologies.
• Partner with stakeholders to create business case assessments, project justifications, ROl analyses, architectural reviews, and RFP evaluations.
• Evaluate and recommend Salesforce apps, add-ons, and AppExchange solutions to enhance system capabilities.
• Provide leadership and guidance to project personnel and architects on Salesforce-related projects.
• Stay current with Salesforce releases, new features, and industry trends, recommending improvements or innovations to existing Salesforce architecture.

Must Have Technical/Functional Skills

• Apply expert-level technical expertise across multiple Salesforce domains, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and platform capabilities like Flow, Apex, and LWC.
• Lead the design and implementation of Salesforce solutions, ensuring scalability, performance, and security across applications, integrations, and third-party tools. Manage Salesforce architecture to support enterprise-wide initiatives involving: Application:
• Configurations, customization, and development with Apex, Visualforce, and LWC. Integrations: \
• Middleware platforms (e.g., MuleSoft), APis, and event-driven architectures. Data:
• Data migration, ET processes, and data governance within Salesforce environments.
• Drive the adoption of Salesforce best practices, including DevOps methodologies, CI/CD pipelines, and Git-based version control.
• Develop and maintain enterprise-wide Salesforce architecture standards, frameworks, and best practices.
• Collaborate with IT staff, subject matter experts, business partners, and clients to assess business processes, identify pain points, and define architectural solutions.
• Design and review Salesforce solutions to ensure alignment with organizational strategies, data governance policies, and technical standards.
• Lead large and complex Salesforce projects and initiatives that may involve cross-functional teams, cloud-to-cloud integrations, and cutting-edge technologies.
• Partner with stakeholders to create business case assessments, project justifications, ROl analyses, architectural reviews, and RFP evaluations.
• Evaluate and recommend Salesforce apps, add-ons, and AppExchange solutions to enhance system capabilities.
• Provide leadership and guidance to project personnel and architects on Salesforce-related projects.
• Stay current with Salesforce releases, new features, and industry trends, recommending improvements or innovations to existing Salesforce architecture.

Architecture & Strategy

• Lead end-to-end Salesforce solution architecture across multiple clouds and enterprise platforms
• Define target-state architecture, roadmaps, and governance frameworks
• Establish enterprise standards for scalability, performance, and security

Solution Design & Implementation

• Design and oversee:
• Configurations, customizations, and development using Apex, LWC, and Flows
• Integration frameworks using APIs, middleware, and event-driven patterns
• Data architecture, migration strategies, and governance models Enterprise Integration
• Define API-led and event-based integration strategies across Salesforce and external systems
• Work with middleware platforms (e.g., MuleSoft) for enterprise integration solutions

Governance & Best Practices

• Drive adoption of:
• DevOps methodologies
• CI/CD pipelines and release strategies o Develop and maintain reusable frameworks, reference architectures, and design patterns

Collaboration & Stakeholder Management

• Partner with IT, business stakeholders, and clients to:
• Understand requirements
• Identify pain points
• Translate business needs into scalable solutions
• Lead architecture workshops, reviews, and design approvals

Delivery Leadership

• Lead large-scale Salesforce programs involving:
• Cross-functional teams o Multi-cloud and multi-system integrations
• Provide technical leadership and mentorship to architects and developers

Innovation & Continuous Improvement

• Stay updated with Salesforce releases and industry trends
• Evaluate and recommend Salesforce AppExchange products and enhancements
• Drive innovation through emerging capabilities (AI, automation, data platforms)

Generic Managerial Skills, If any

• Strong leadership and team mentoring capabilities
• Excellent communication and executive presentation skills
• Ability to manage cross-functional, global teams (onshore/offshore model)
• Strategic thinking and problem-solving mindset
• Strong planning, prioritization, and delivery management skills
• Experience managing client relationships and driving account growth

Position Summary

• Strong leadership and team mentoring capabilities
• Excellent communication and executive presentation skills
• Ability to manage cross-functional, global teams (onshore/offshore model)
• Strategic thinking and problem-solving mindset
• Strong planning, prioritization, and delivery management skills
• Experience managing client relationships and driving account growth

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range

$220,000 - $240,000 a year

Qualifications

BACHELOR OF COMPUTER SCIENCE