Lead Exhibition Technical Engineer
Meow Wolf
Job Summary We are looking for a candidate who has a profound understanding of AVL show networks, AVoIP protocols, network controls and the physical topology that makes those systems work. A deep appreciation of automation is imperative for maintaining site flexibility. Key Responsibilities Provide leadership for the team in best practices, standard operating procedures, safety related work practices as well as build and create the documentation of custom interactive artwork, objects and installations that seam together sensors, micro-controllers, computers, lights, sound, video, and various electromechanical elements that are part of the exhibition. This role is charged with coordinating maintenance staff to repair and maintain all show systems at the highest standard of quality and ensuring that documentation for maintenance and inspections are recorded using the Corporate CMMS. This individual will carry out installations, repairs, and upgrades on technical show equipment and systems, adhering to electrical codes, regulations, and standards. Manage parts inventory and software backups. Respond to and resolve any immediately solvable technical problems. Responsible for the implementation of the expanding goals of the exhibition, including engaging with the design, creative development, programming, systems engineering, mechanical integration, fabrication, and production of new interactive exhibit elements. Assist in training staff on new systems and end user tools. Review and document bug reports and tech failure. Working collaboratively with all Meow Wolf Staff within the exhibition and sister exhibitions to support team building, knowledge transfer and problem solving techniques. Work independently and in partnership with other exhibit teams to keep the exhibition clean, safe and functional. Update new media content and programming to exhibit devices and controllers as needed. Install, replace, connect, configure, and test any electronic devices, parts, tech equipment, computers, etc. as needed. Work with the Facility Maintenance team to solve any AC power problems, or upgrades. Observe guest interactions with the exhibition to conceptualize enhancements for the guest experience. Design and implementation of guest experience enhancements. Document all exhibit as-builts, upgrades and changes. Responsible for maintaining processes, procedures and best practices as related to hourly teams, including scheduling, documentation, employee relations, training, coaching and development. Foster a team environment focused on collaborative work in the pursuit of meeting exhibition needs within a motivated and engaged team dynamic. Other duties as assigned. Required Qualifications 3 to 5 years of professional experience in relevant industries, ideally working in Emerging New Media Technologies, The ideal candidate should be proficient in redesigning or the rebuilding of systems. Candidates should consider themselves an expert with the Q‑SYS ecosystem. Entertainment Technology, Software Development, Electrical Engineering, or Professional Audiovisual trades. Great leadership and communication skills and excellent team building skills. You are an extremely organized project manager and process based thinker with a vision for creating robust and consistent systems. You will have expertise in areas of electrical systems, data distribution, electronics, micro‑controllers, lighting, audio, video, coding and how they work together. The ideal candidate for this position holds a minimum of an Associate degree, is a graduate of a Technical Institute, Holds relevant Industry Certifications or has equivalent job experience. Is competent and proficient in one or more of the following specialties: Networked Audio Protocols such as Dante Architectural Lighting Systems - Paradigm & Mosaic/Pharos TouchDesigner, Max/MSP, other Visual Programming Environments Processing, Arduino IDE, C++, Python, other Creative Programming Environments Creative Technology and Physical Computing Network Engineering Principles A basic understanding of cloud based architectures, websockets and API integrations Knowledge of Mosaic control consoles and programming Reading and comprehending other people’s code; documentation and ability to adjust code. Basic knowledge of GitHub and version controlled project management. Has strong communication skills and ability to collaborate. Has strong ability to self-manage and work collaboratively. Has strong organizational and documentation capabilities. Is highly detail oriented, meticulous, and organized. Preferred Qualifications Demonstrated competency troubleshooting and repairing embedded systems that incorporate Arduino, Teensy, and Raspberry Pi. Advanced understanding of Max / MSP. Advanced understanding of Touch Designer. Show Lighting Programming, in particular working with ETC systems. Advanced understanding of Network Engineering ; IT infrastructure. Adept in programming languages such as Python, C/C++, JavaScript; frameworks like NodeJS, Svelte/React; and protocols like OSC, MIDI, TCP/UDP. Familiarity with PCBs, logic circuits, schematics, sensors/components, prototyping, and layout. Experience with projectors and media servers. Equal Employment Opportunity INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law. Employees will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment and Physical Demands This job primarily operates in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, smoke machines and small and/or enclosed spaces. Outdoor settings may also be required for special events or as needed for maintenance and troubleshooting. This position may work at heights at times and equipment and training will be provided. Moving in different positions to accomplish tasks in various environments including small, enclosed spaces Remaining in a stationary position for prolonged periods Repeating motions that may include the wrists, hands and/or fingers Positioning or moving objects up to 75 pounds Use of maintenance tools and cleaning equipment, includes use of cleaning agents and chemicals Use of lead free solder with smoke extraction required Use of access equipment such as ladders and aerial work platform Safe standards are required for work at heights Ability to operate and manipulate power tools, specialty lighting, fog machine, computers, rigging equipment, projectors and all other exhibit technical equipment as needed Work Schedule This is a full-time position that requires the ability to work a flexible schedule including evenings, weekends and holidays. Supervisor Responsibilities This position does require supervisory responsibility. Travel This position could require minimal travel ( Other Duties Please note this job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits Medical Insurance options: PPO & HDHP* Dental and Vision Insurance* HSA, HRA, and FSA options* 401k Retirement Plan Company paid Life Insurance Policy and Disability Coverage(s)* Voluntary Critical Illness and Life Insurance Policies* Company Paid Employee Assistance Program Paid Parental Leave for 12 weeks Discount off Meow Wolf Gift Shop Merch and Cafes Admission to Meow Wolf attractions for employees and guests Regular or Project Based Full-time positions Please visit for more information. #J-18808-Ljbffr Meow Wolf
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