Business Office Manager

Welcome to Avantara Lincoln Park , a premier skilled nursing and rehabilitation facility located in the heart of Chicago's Lincoln Park neighborhood. At Avantara Lincoln Park , we are committed to providing advanced rehabilitation therapies and exceptional nursing care in a vibrant and historic community setting. Our facility offers personalized care tailored to meet the unique needs of each resident, ensuring both short-term rehabilitation and long-term care residents receive the highest quality of care in a welcoming, supportive environment.

Situated in one of Chicago's most desirable neighborhoods, Avantara Lincoln Park provides an exciting and dynamic workplace, surrounded by the energy of city life, yet nestled within a peaceful residential area. If you are passionate about delivering top-tier healthcare and want to join a team that values compassion and excellence, Avantara Lincoln Park is the perfect place to grow your career.

Pay: $60,000 -$80,000 (Annually)

Are you looking for a rewarding career in Skilled Nursing? We are currently searching for a Business Office Manager to join our friendly, caring and supportive team!

We are rapidly growing and our team is looking to invest in a Business Office Manager by providing opportunities to further your career and with the tools and encouragement you need to succeed.

We offer great benefits including:

• Competitive wages.

• Bonus opportunities.

• Tuition reimbursement.

• Internal growth opportunities.

• *Medical, dental, and vision insurance options.

• *Short-term and long-term disability insurance options.

• 401K with employer match.

• Employee concierge program.

• Employee assistance program.

• And more!

  *Please note that benefit packages vary based on hours worked.

As a Business Office Manager you will take charge of billing and accounts receivable. Your work will ensure our residents receive the high standard of care they have grown to expect at Avantara Lincoln Park by balancing resident accounts, creating and collecting resident billing statements, assist residents complete medical assistance applications, and distributing resident cash allowances. Our residents will depend on your knowledge, skills, and attention to detail to ensure they are comfortable and safe.

Summary/Objective

In keeping with our organization's goal of improving the lives of the Guests we serve, the Business Office Manager is responsible for the daily accounting functions of the facility including financial record keeping, billing, and making financial deposits and withdraws from various accounts. This position administers the Guest trust fund, petty cash account, provides billing and collection services and operates the Guest bank.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Balance individual Guest accounts and provide copies of statements.

2. Complete monthly payment of Guest private account changes.

3. Prepare and disburse monthly cash allowances.

4. Creates and distributes monthly billing statements.

5. Assist Guests with the completion of medical assistance applications and verify eligibility.

6. Completes representative payee forms on behalf of Guests who are unable to do so on their own.

7. Coordinate closure related to accounts of deceased Guests (trust account, death

certificate, life insurance claims, funeral expenses, final bills, etc)

8. Establishes, develops, maintains and updates filing system for the Business Office.

9. Reviews weekly account receivables and payables with the Administrator or designee.

10. Assure that established infection control and prevention practices and standard

precautions are maintained at all times.

11. Follow established safety precautions when preforming tasks and using equipment and supplies.

12. Maintains the comfort, privacy and dignity of Guests and interacts with them in a manner that displays warmth, respect and promotes a caring environment.

13. Communicates and interacts effectively and tactfully with Guests, visitors, families, peers and supervisors.

14. Ensure each Guest receives person centered care.

15. Answers and responds to call lights promptly and courteously when working in Guest care areas.

16. Reports all Guest concerns to the appropriate department head.

17. Reports all hazardous conditions, damaged equipment, accidents/incidents and supply issues to appropriate persons.

18. Attend and participate in departmental meetings and in-services as directed.

19. Recognize your role as part of the Quality Assurance and Performance Improvement (QAPI) efforts of your organization.

20. Attend trainings to build understanding and capacity to undertake QAPI work.

21. Carry out QAPI roles and responsibilities as assigned.

22. Follow established policies and procedures in support of QAPI efforts.

23. Any noted opportunities for improvement will be shared with leadership in the organization.

24. Communicate to leadership upon witnessing a positive outcome of a QAPI project or detecting barriers preventing project success.

25. Support QAPI efforts both verbally and non-verbally (i.e., via actions and attitude), including adjusting performance and practice in accordance with QAPI initiatives and findings.

26. Participate in compliance trainings as scheduled and adhere to compliance plan.

Work Environment

This job operates in a health care setting. This role requires regular walking to various locations around the facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This role may also come into contact with Guests who may have contagious illnesses.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Position Type and Expected Hours of Work

This position is part of a health care facility that is open 24 hours a day, 365 days a

year. Evening and weekend work as well as holiday and work during inclement weather will be required.

To be eligible for consideration applicants should have:

As a minimum, a high school diploma or equivalent and one (1) year of experience in an Accounting role. A Bachelor's Degree in Accounting, Finance or related filed and prior Business Office Manager experience are preferable, but we are willing to invest in the right candidate!

Located at 1366 W Fullerton Ave, Chicago, IL 60614, Avantara Lincoln Park is easily accessible via public transportation and major city routes, offering a convenient commute for staff from across the Chicago metro area.

Join our team today and contribute to a facility that is recognized for its commitment to compassionate care and enhancing the lives of our residents in one of the city's most vibrant neighborhoods.

Avantara Lincoln Park is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran. When completing this application, you may exclude information that would disclose or reference this information, or any information relating to any other status protected by federal, state, or local law.

Avantara Lincoln Park never requests or sends money, payment transfers, direct deposit, or Social Security Number (SSN) information as part of their recruitment process.