Account Manager

Proteam Solutions

• Account Manager - Landscaping Services (Columbus, OH)

Location: Onsite in Columbus, OH
Employment Type: Full-Time, Permanent
Salary: Competitive, based on experience
Schedule: Monday-Friday, 8am-5pm (flexible to meet client needs)
Travel: Local travel to client sites required (company vehicle provided or reimbursed)

About the Role:

We're hiring an Account Manager to join a growing, Columbus-based landscaping and grounds management company known for its professionalism, customer service, and community values.

This role reports directly to the CEO and is a key player in client satisfaction, contract execution, and long-term relationship development. You'll serve as the main point of contact for a set of customer accounts, ensuring seamless communication, proactive site visits, timely estimates, and strategic recommendations that contribute to our clients' success-and ours.

What You'll Do:

Own customer communication and build long-lasting relationships
Conduct site inspections, gather feedback, and suggest service improvements
Manage account health: updates, escalations, estimate follow-ups, contract renewals
Support contract negotiations and proposal presentations
Monitor account profitability, project status, and billing alignment
Collaborate cross-functionally with operations, production, and leadership teams
Stay current with landscaping industry trends and customer expectations

What We're Looking For:

Must-Haves:

3+ years of Account Management or B2B Client Services experience
Strong verbal and written communication skills
Confidence in negotiation and presenting proposals
Detail-oriented and organized; strong follow-through on tasks
Valid Ohio Driver's License; able to travel locally to customer sites
Tech-savvy: Microsoft Office (Word, Excel, PowerPoint); LMN a plus

Nice-to-Haves:

Landscaping or grounds maintenance industry experience
Experience with LMN software or CRM systems
Prior exposure to SAP or QuickBooks tools for contract and invoicing tracking

What You Bring:

A high level of integrity and professionalism
A team-first attitude, coachable mindset, and problem-solving approach
Strong emotional intelligence-able to diffuse escalations tactfully
Passion for outdoor environments and client excellence

What Success Looks Like:

Strong client retention and satisfaction
Meeting monthly revenue, contract renewal, and proposal conversion goals
Positive working relationships with field teams and executive leadership

#LI-JU1
#PSI2

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Vacancy posted 4 days ago

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