Hospital Admitting Specialist

Everything we do is underscored by a why — and that why is one another. Location: Altru Specialty Center 4500 S. Washington St. Grand Forks, ND 58201 Pay Range: $16.26 - $24.38 Summary: The Hospital Admitting Specialist accurately schedules patient appointments and procedures and updates demographic and insurance information, completes pre-registration during scheduling of discharge appointments, accurately registers patients for their admission, collects insurance co-pay and procedural pre-pays, and completes insurance verification. This position also promotes good public relations and stays customer focused at all times to ensure patients and their families' needs are met. They remain positive, cooperative and supportive to patients, families and fellow colleagues. The Hospital Admitting Specialist follows HIPAA, payer, and other regulations and documents all pertinent information as required in the various essential job functions. The Hospital Admitting Specialist is responsible for answering incoming calls and responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. Work Schedule/Hours: 27.5 hours per week, Monday - Friday from 10:30 am - 4:30 pm (occasional holidays) Essential Job Functions: Ensures and adheres to strict confidentiality when handling patient charts, records, and scheduling information. Accurately registers patients into the EPIC system by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Record and collect necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines. Covers both Hospital Admitting registration desk, ER admitting desk, and Urgent check in desk and complete in room registration and scheduling. Visits patient rooms to ensure all necessary registration documents have been signed. Creates accounts for new patients and update accounts for previous to ensure accurate services and account processing. Interprets physician orders and referrals to determine service needs and schedule patient visits while coordinating appointments with other departments to meet the needs of the patient and provider. Calculates patients' co-pays, deductibles, and co-insurance and attempts to collect amounts from patients. Utilizes appropriate strategies to activate and/or verify the insurance coverage of patients and obtain benefit information such as co-payment, and co-insurance amounts. Maintains knowledge of and complies with third-party payers' requirements for verifying insurance information, obtaining authorizations/pre-certifications, and completing other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ. Completes bed placement for patients admitted into the hospital. Modifies work schedule to meet department goals/deadlines and the needs of the department and patients. Performs other duties as assigned or needed to meet the needs of the department/organization. Work Experience: • Required: A minimum of 1 year Related Experience Language Requirements: This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members. Physical Demands : • Sit: Frequently (34-66%) • Stand: Occasionally (5-33%) • Walk: Occasionally (5-33%) • Stoop/Bend: Occasionally (5-33%) • Reach: Frequently (34-66%) • Crawl: Not Applicable • Squat/Crouch/Kneel: Occasionally (5-33%) • Twist: Occasionally (5-33%) • Handle/Finger/Feel: Continuously (67-100%) • See: Continuously (67-100%) • Hear: Continuously (67-100%) Weight Demands: • Lift -Floor to Waist Level: Sedentary (<10 pounds) • Carry: Sedentary (<10 pounds) • Push/Pull: Sedentary (<10 pounds) • Slide/Transfer: Not Applicable Working Conditions: • Indoor: Continuously (67-100%) • Outdoor: Not Applicable • Extreme Temperature: Not Applicable Driving Requirement Definitions: Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials. Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily. Occasional Drivers: Persons who drive from once per month to as frequently as once per week. Infrequent Drivers: Persons who are generally not expected to drive. Driving Requirement for this position: Infrequent Driver Reference ID: R7739 Making a real difference. For one another. To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another. At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go. Join our team and be a part of a small community with a big heart. Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO) At Altru, everything we do is underscored by a why—and that why is one another. We believe in the power of community and the difference we can make together. As the trusted healthcare provider in our region, we’re driven by a commitment to quality care and creating a supportive environment where every team member can thrive. Here, you’ll have opportunities to advance your skills, work with the latest technologies, and experience the fulfillment that comes from giving back—taking your career wherever you want it to go. Join our team and be part of a small community with a big heart. Want a closer look at life at Altru? Follow us on our careers social channels to see our people, culture, and impact in action—and stay up to date on new opportunities. Facebook.com/AltruCareers Instagram.com/AltruCareers Altru provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment. If you need a reasonable accommodation in the application process to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact Altru’s Human Resources Department at View email address on click.appcast.io or View phone number on click.appcast.io. Altru is an Equal Opportunity Employer. Learn more or to request a copy of our Equal Employment Opportunity and Eligibility policy and Affirmative Action Plan at no charge, please contact Altru’s Human Resources Department at View email address on click.appcast.io or View phone number on click.appcast.io. Additionally, the following poster is available through the Department of Labor: Know Your Rights. Altru participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.