Loan Processor l

Loan Processor I - Remote

Full time; Non-Exempt; 37.5 hours/week; Overtime as required.

Location; Lake Zurich, IL, US

Department: Loss Mitigation

Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.

General Description:

To process applications for name, payment, or term changes. Reports to Supervisor.

Essential Functions and Duties:

• Manage a pipeline of files within required timelines and protocols.

• Correspond with all parties regarding required documents and timeframes, including outside vendors.

• Obtain and review documents for completeness.

• Prepare, review for accuracy (as applicable, depending on the product), and ensure timely delivery of completed loan packages to specialists in accordance with departmental guidelines.

• Demonstrate strong knowledge and adherence to all laws, regulations, and organizational processes.

• Successfully complete annual regulatory compliance training.

• Additional duties as assigned.

Required Qualifications:

• High school diploma or equivalent.

• 1 – 2 years working knowledge of loan origination processing.

• Proficient with Microsoft applications and loan servicing platforms.

• Strong analytical and problem-solving skills and attention to detail.

• Ability to handle complex, multiple tasks simultaneously in a fast-paced environment.

• Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences.

Benefits:

• Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.

• Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.

• 401 (K) Plan with company match

• Paid Vacation, Sick, Personal and Holidays

Physical Demands and Work Environment:

The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations.

The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.

The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.

In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.