Public Safety Technology Specialist

Baylor Public Safety Technology SpecialistA humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities.Since 2011, Baylor has been named as one of the nation's "Great Colleges to Work For". Great Colleges to Work For® is one of the country's largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career.What We Are Looking ForThe Public Safety Technology Specialist supports the reliable operation, compliance, and day-to-day readiness of mission-critical public safety technology systems for the Department of Public Safety. This role serves as the technical owner for CJIS-regulated systems, CAD/RMS platforms, and integrated security technologies while also conducting routine operational inspections of cameras, access control, and other physical security assets across campus. The position combines hands-on system administration, troubleshooting, field checks, and vendor coordination to ensure systems remain secure, functional, and responsive to operational needs.An Associate degree in Information Technology or related field and minimum five years supporting public safety or security technology systems experience are required. A Bachelor's degree in Information Technology or related discipline and experience with CAD/RMS and CJIS-regulated environments is preferred.A certification/license in Active and maintaining CJIS Level 4 clearance is required. ASIS PSP, CPTED certification, or related technical credentials are preferred.A combination of education and experience will be considered in lieu of one another.Applicants must be authorized to work full-time in the United States.What You Will DoOperational Readiness, Monitoring, and Field AssurancePerform daily and routine inspections to ensure public safety technology and physical security systems are operational and properly positionedRespond to DPS technology support needs (CAD, RMS, TLETS, MDTs, body-worn cameras)Provide technical and operational coverage during special eventsOnboard and maintain system credentialing for all DPS employees with ancillary technology systems in alignment with ITS and CJIS network securityPublic Safety Systems Administration & ComplianceServe as the technical owner and administrator for DPS public safety application systems and CJIS-regulated platforms:Administer accounts and permissions for CAD, RMS, TLETS, and related systemsCoordinate CJIS compliance activities, documentation, and auditsCollaborate with ITS on infrastructure requirements outside DPS scope (encryption, VLANs, firewalls, VPNs)Track vendor tickets and manage issue resolutionPerform updates, upgrades, and patching within DPS-managed systemsAssist with integrations, configuration, testing, and procedural documentationAct as a liaison with ITS and vendors, as neededSecurity Technology Projects, Assessments, and Program SupportSupport ongoing improvements and projects to maintain effective security coverage:Assist with security surveys and site assessmentsRecommend system improvements and upgradesSupport installation and expansion efforts within scope of responsibilityCoordinate small vendor-led projectsMaintain equipment inventory and lifecycle trackingAssist with planning replacements and modernization effortsCross-Training in Physical Security TasksConduct daily barricade/barrier placement checks and coordinate repositioningSubmit daily readiness reportsClean and maintain accessible camera equipment; coordinate vendor support for elevated accessConduct quarterly duress button testing and reportingPerform daily reviews of all deployed camera systems for functionality, clarity, focus, and alignmentOther DutiesPerform all other duties as assigned in support of Baylor's missionComply with University policiesMaintain regular and punctual attendanceWhat You Can ExpectAs part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.Explore & EngageLearn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!Job InfoJob Identification 20174Job Category StaffPosting Date 04/30/2026, 02:25 AMDegree Level BachelorJob Schedule Full timeLocations 1428 S 5th Street, Waco, TX, 76706, US