Housekeeping Manager
Doubletree by Hilton Fayetteville
Job Description
Job Description
Are you looking for a fulfilling leadership role with opportunities for growth and development? We’re searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guests' expectations to achieve that “wow” factor for repeat business. You must have previous experience in a supervisory role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today!
Responsibilities:- Make sure all cleaning equipment is in good working condition and schedule repairs as needed
- Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
- Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
- Adhere to the department budget, oversee inventory, and order cleaning supplies
- Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
- Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
- Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar
- 2+ years of hospitality or guest services experience
- A High school diploma or GED is required
- Must possess excellent leadership, organizing, and customer service skills
We're off I-95, six miles from downtown Fayetteville. Fayetteville Regional Airport FAY, Cape Fear Botanical Gardens, Crown Coliseum, Fayetteville State University, and the Airborne and Special Operations Museum are all within a 15-minute drive. Fort Bragg is 16 miles away. We offer event space, a restaurant, a fitness center, and an outdoor pool.
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