Senior Affairs Associate III - Senior Center Regional Manager

Senior Affairs Associate III - Senior Center Regional Manager

A vacancy exists in the Department of Aging, Senior Centers, and Wellness Division for the Senior Affairs Associate III - Senior Center Regional Manager position. Pay Schedule VI, Grade 32, Regular Schedule: 35 hours per week. This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in this classification may be filled from the list of eligible applicants. All interested transfer and promotional candidates must apply at this time. List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications. Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. Failure to submit proof of licenses, certifications, and Education may result in your application not being considered. You must attach your degree(s), transcript(s), certification(s), or professional license(s) to your application. Unofficial copies are acceptable. Failure to submit proof of licenses, certifications, and/or education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Job Purpose: Under general supervision, supervises senior centers in a designated area of the County, or supervises a unit consisting of a group of County-wide programs and services for seniors.

• Shared responsibility for the overall management, coordination, and development of programs and services for senior adults at all ability levels in senior centers and in community settings throughout Baltimore County.
• Responsible for the supervision of professional staff, program and support staff, and volunteers who work directly in the senior centers and on special projects.
• Oversees the delivery of in-person and virtual program opportunities for senior center members that meet the goals of the department and the guidelines for APD-12-04-Client and Community Services Title IIID Evidenced-Based Requirements.
• Provide recruitment, selection, development, training, and evaluation of staff.
• Assists in the planning, implementation, and evaluation of county-wide events and initiatives held in senior centers and in the community at large.
• Researches local, state, and national trends for opportunities in social, educational, health, fitness, and wellness programming for older adults and looks for opportunities to expand these programs through the senior center network.
• Plan and coordinate training programs for staff and volunteers.
• Participate in meetings, workshops, and programs of professional organizations.
• Participate in conflict resolution and mediation with staff, volunteers, members, and the public.
• Oversees the fitness center/studio orientations and monitors training in conjunction with the Wellness Specialist.
• Provide direct senior center coverage and operations management in the absence of staff.
• Responsible for covering for the Division Chief and other regional managers as needed, which may include overseeing the operation of senior centers and supervision of staff.
• Applies for and oversees grants in coordination with the Division Chief.
• Ensures contracts and MOUs are obtained and updated for community partners.
• Oversee income and expenditures of local, state, and federal funds, including staff salaries, programming, enhancement funds, supplies, equipment, and council treasuries.
• Oversee the processing and provide audits of money collected from Nutrition, Fitness Centers, Evidence-based Programs, and Membership Enhancement donations.
• Supervise a wide variety of reporting systems, including: monthly service delivery, volunteer, Eating Together, Council IRS (990s and 1090s), and enhancement fund monitoring, program budgets, mileage, fire drills, incident/accident reports, and program standards.
• Ensure compliance with council bylaws, departmental and county policies, contracts, standard operating procedures, and local, state, and federal laws and regulations.
• Assist in the development of policies and procedures for the Division and the Department, and be responsible for their interpretation to the senior center division.
• Assist in the development, guidance, and operation of senior center councils.
• Represent the Department at meetings with other agencies, organizations, and community leaders.
• Provide coverage for the Division Chief and senior center staff when needed.

Qualifications

Required Qualifications: Graduation from an accredited college or university with a bachelor's degree in gerontology, recreation, education, health, business administration, public administration, marketing, public relations, nursing specialty, accounting, or a social or behavioral science.

Plus: At least four years' experience providing services to older adults, one year of which was in a supervisory capacity. Additional experience may be substituted on a year-for-year basis, up to a maximum of 4 years, in place of the required education. Education beyond a bachelor's degree may be substituted on a year-for-year basis, up to a maximum of 2 years, for the required non-supervisory experience.

Knowledge, Skills, and Abilities:

• Knowledge of supervision and management.
• Knowledge of group dynamics and leadership techniques.
• Knowledge of personnel policies and procedures.
• Knowledge of marketing and media communications.
• Knowledge of budgets and financial management.
• Knowledge of working with the senior adult population.
• Knowledge of technology, specifically as it relates to virtual programming.
• Skill in the provision and development of programming, services, and activities for older adults.
• Skill in assessing the needs of older adults and their communities.
• Skill in working effectively with older adults.
• Skill in recruiting, training, and supervising senior program staff and volunteers.
• Skill in the management of senior operations and/or Departmental programs.
• Skill in writing grant proposals.
• Skill in monitoring and evaluating program spending.
• Skill in using computers.
• Ability to plan, market, conduct, and evaluate programs and services for diverse populations.
• Ability to work effectively with volunteers, professionals, and the public.
• Ability to communicate both verbally and in writing.
• Ability to prioritize multiple tasks and responsibilities.
• Ability to use various computer software programs, including Word, Excel, Publisher, and Outlook. Ability to use WorkDay, WellSky, and MySeniorCenter is an asset.
• Ability to use technology for virtual programming and meetings.

Proof of Licenses, Certifications, and Education: Applicants are required to submit proof of professional licenses, certifications, and education beyond high school to meet the position's required and preferred qualifications. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Possession of a valid driver's license equivalent to a Non-Commercial, Class C Maryland driver's license is required at the time of appointment. Failure to submit proof of professional licenses, certifications, and Education will result in your application not being considered. Proof of professional licenses, certifications, and/or education must be submitted with each application. Copies and unofficial transcripts are acceptable. Proof of Degree Equivalency: Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. ( Mail or deliver documents to: ATTN: Senior Affairs Associate III (Regional Manager) Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204 You must attach your degree(s), transcript(s), certification(s), or professional license(s) to your application. Unofficial copies are acceptable.

Conditions of Employment

Some positions may be required to complete County-sponsored CPR and First Aid training satisfactorily. These positions must maintain certification throughout employment. Physical and Environmental Conditions: The work of this classification is essentially sedentary but may involve walking, standing, and other limited physical activity, such as travel between work sites, and may entail lifting, sometimes up to 20 lbs. Medical Examination and Employment Background Investigation: Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination, a drug screen, and an employment background investigation, including, but not limited to, a criminal background check, education verification, and a fingerprint check.