Senior Affairs Associate I - Caregiver Education Specialist

Caregiver Education Specialist

A vacancy exists in the Department of Aging's Caregiver Support Program for a Caregiver Education Specialist. Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week. This is a grant-funded position.

The Baltimore County Department of Aging (BCDA) offers a free Caregiver Support Program to help family members caring for county adults over age 60 or grandparents (age 55+) providing primary care for children. Services include respite care, e-learning platforms, and specialized consultations.

Examples of Duties

Under general supervision, this position develops and implements a variety of educational presentations and outreach efforts to the community as well as prepares articles for newsletters.

• Develops and provides outreach and education to caregivers of older adults and older adults caring for children
• Identifies topics and speakers for the various events
• Provides support and oversight to trainings
• Writes educational newsletter articles, blogs, and social media posts on caregiving topics
• Co-facilitates Caregiver Resource Sessions and Caregiver Network seminars at various in-person locations and virtually
• Provides oversight to the Trualta webpage for caregiver training and authorizes access for participating caregivers
• Assists in the development and implementation of the two annual BCDA Family Caregivers Conferences
• Tracks participation data for educational events and accurately enters data into the Wellsky database
• Provides backup assistance for telephone consultations and intakes for the Caregiver Support Program
• Participates in special projects and new initiatives

Performs other duties as assigned.

Qualifications

Graduation from an accredited college or university with a Bachelor's Degree in gerontology, recreation, education, health, business administration, public administration, marketing, public relations, nursing specialty, accounting, or a social or behavioral science. Experience providing services to older adults may be substituted on a year-for-year basis, up to a maximum of 4 years, for the required education.

• Experience working directly with older adults, persons with disabilities, or family caregivers
• Experience in interpreting and disseminating resource information
• Experience creating and delivering presentations, in-person and on virtual platforms

Knowledge of available resources for older adults and caregiving families. Knowledge of: Microsoft Word, Outlook, and PowerPoint. Knowledge of database operations and data entry. Knowledge of the proper use of a laptop and projector, and the ability to set up and troubleshoot problems. Skill in writing emails, business letters, articles, social media posts, and communications flyers for the public and professional audiences. Skill in professional customer service over the phone and in person. Skill in developing presentations. Skill in public speaking in person and on virtual platforms. Effective time management and organizational skills. Ability to work an occasional weekend and evening hours.

Possession of a valid driver's license equivalent to a Non-Commercial, Class C Maryland driver's license is required at the time of appointment. Applicants are required to submit proof of professional licenses, certifications, and education to meet the position's required and preferred qualifications. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Conditions of Employment

The work of the classification is essentially sedentary with occasional walking, lifting, carrying materials, and other physical activities. This position requires occasional weekend work and some evenings. The position requires traveling between work sites. This position requires traveling between work sites. Possession of a valid driver's license equivalent to a Non-Commercial, Class C Maryland driver's license is required at the time of appointment. Medical Examination and Employment Background Investigation. Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination, a drug screen, and an employment background investigation, including, but not limited to, a criminal background check, education verification, and a fingerprint check.

Please note: This position is supported by grant funding and will remain active as long as funds are available. While we hope for continued funding, employment beyond the current grant term is not guaranteed.