Video Surveillance Operator (Overnight)

Power Plus Night Shift PositionThis is a night shift position. Do you have experience in monitoring live video alarm events? Do you enjoy maintaining accurate documentation? Do you have experience notifying clients based on alarm response protocols? If so, we should talk.We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more. We've built a 35-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. Our biggest differentiator is the quality of our people, and the working environment we create for them, which really has to be seen to be believed.Benefits:MedicalDentalVisionTraining and mentoring401(k) with matchingPaid sick leavePaid vacationSummaryThis position is responsible for monitoring video-based alarms and responding to events by following strict Standard Operating Procedures (SOPs). This includes voicing down via onsite speakers, notifying designated contacts, and documenting incidents. Success in this role depends on the ability to stay focused during repetitive monitoring tasks and maintain strict adherence to procedures in a high-security, 24/7 monitoring environment.Job ResponsibilitiesMonitor live video alarm events and follow established SOPs preciselyUse speaker systems to perform real-time voice-downs to deter suspicious activityNotify clients, contacts, or emergency responders based on alarm response protocolsReview recorded video clips to confirm events and initiate appropriate responseMaintain accurate, time-stamped documentation for all alarm activityIdentify and escalate unusual or emergency situations per SOP guidelinesEnsure all alarms are processed within performance timeframesStay informed of customer-specific instructions and site configurationsParticipate in training programs and system updatesOther duties may be assigned as operational needs requireCompetencies/RequirementsStrong attention to detail and sustained focus during repetitive tasksHigh level of procedural discipline and SOP complianceClear and confident verbal communication, especially under pressureAbility to remain alert in low-stimulus environmentsProficiency with video monitoring software and multi-screen systemsFast and accurate typing and documentationFlexible availability including nights, weekends, and holidaysHourly Pay Range: $23.00 - $25.00If you've always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, we want to hear from you! Power Plus