Event Group Sales Coordinator

Carlisle Inn-Sarasota: This position is a great place to grow your career in hospitality. If you enjoy creating memorable experiences and sharing genuine hospitality with others, we want you on our team!

Our team members enjoy:

1. DHG employee discounts on meals, merchandise, lodging, and shows
2. Annual vacation bonus
3. Wooden Nickels program
4. On-the-job training
5. Flexible scheduling
6. Scholarship program

What You’ll Be Doing

1. Provide Administrative support to sales and event manager
2. Coordinate and fulfill special banquet and event arrangements
3. Communicate effectively with guests, staff, management, and other departments to ensure all guest needs are met
4. Provide outstanding customer service for every guest, every time, including timely responses to guest inquiries and calls
5. Address guest comments and concerns promptly to ensure resolution
6. Ensure staff grooming and attire meet company standards; correct deficiencies as needed
7. Create Contracts, Banquet Event Orders (BEOs) and Diagrams as directed by Sales Manger
8. Prepare guest charges accurately, review invoices, and collect payment when necessary
9. Order supplies and linens for events
10. Attend weekly catering/event meetings
11. Ensure all banquet equipment and facilities are prepared, clean, stocked, and in proper working condition based on anticipated business
12. Inspect table set-ups for cleanliness, organization, and compliance with group requirements and company standards
13. Maintain calm, positive verbal communication to ensure smooth event execution, quality service, and adherence to health regulations and corporate standards

Skills You’ll Bring

1. Strong verbal and written communication skills; ability to interact effectively with guests and staff at all levels
2. Excellent interpersonal and customer service skills
3. Strong attention to detail and organizational abilities
4. Proficiency in Microsoft Office
5. Prior Point-of-Sale (POS) system experience a plus

Job Details

1. Full-time position
2. Rotating schedule including some evenings, weekends, and holidays
3. Hours may vary during peak seasons

Benefits

1. Medical insurance and HSA
2. 401(k) plan with match
3. Wellness Program
4. Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available