General Manager

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

General Manager – West Palm Beach Canopy by Hilton

We are seeking a dynamic and experienced General Manager to lead the West Palm Beach Canopy by Hilton—an exceptional luxury/lifestyle destination known for its elevated guest experience, distinctive design, and vibrant sense of place.

This role calls for a visionary hospitality leader with a proven track record in the luxury or lifestyle segment. The ideal candidate brings deep operational expertise, a passion for service excellence, and the ability to drive both guest satisfaction and financial performance. Familiarity with Hilton systems, standards, and culture is a strong advantage. Dynamic and visionary leadership with a hands‑on approach throughout the property will be a key to success!

Key Responsibilities:

• Provide strategic leadership across all hotel operations, ensuring an exceptional and consistent guest experience.
• Champion a culture of service excellence, innovation, and accountability across all departments.
• Oversee and optimize a robust Food & Beverage program, including multiple outlets, banquets, and meetings & convention space.
• Drive revenue growth through strong commercial acumen, sales alignment, and yield strategies.
• Lead budgeting, forecasting, and financial performance with a focus on profitability and cost control.
• Build, mentor, and inspire a high-performing leadership team.

Qualifications

• Significant leadership experience in luxury or lifestyle hospitality environments.
• Strong Food & Beverage background, including oversight of large-scale banquet, meetings, and convention operations.
• Demonstrated operational savvy with the ability to balance guest experience and efficiency.
• Proven financial acumen, including P&L management, budgeting, and revenue optimization.
• Experience with Hilton (or similar global brand systems) is highly preferred.
• Exceptional interpersonal, communication, and leadership skills.

This is an exciting opportunity to lead a premier resort and shape its continued success in one of the most desirable destinations in the country.

If you are a strategic leader with a passion for luxury hospitality and a track record of excellence, we invite you to apply.

Physical Demands

• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
• The employee frequently is required to use hands to finger, handle, or feel objects, or telephone.
• The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.