UX/UI Design Manager

UI/UX Design Manager

At WebstaurantStore, we help businesses thrive. From everyday supplies to hard-to-find products and services, we're focused on making it easier for our customers to run their operations efficiently, profitably, and with confidence. Our private label brands are a growing part of that story, and the marketing brochure sites that represent them play a key role in building trust and communicating quality to our customers.

We're looking for a UI/UX Design Manager to lead a small team of designers shaping the marketing sites for our private label brands. You'll guide designers through discovery and delivery, helping them create polished, on-brand experiences that build trust, communicate quality, and drive customers deeper into our ecosystem.

You'll have a proven track record of leading a small team (3+) and know how to balance hands-on design work with coaching, developing designers, fostering collaboration, and partnering with marketing and engineering to bring brand experiences to life.

Remote: Legal residents of one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY. We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

Creative / Practice (35%)

• Provide clear creative direction and actionable feedback to help designers grow their craft and critical thinking.
• Partner closely with brand and marketing teams to shape the visual and narrative strategy for each private label site.
• Maintain a high bar for quality across design outputs: interaction, visual, and experience.
• Guide discovery work and help teams make smart tradeoffs between scope, impact, and quality.

People (35%)

• Mentor and coach designers, supporting growth through regular feedback and goal planning.
• Foster a culture that values curiosity, collaboration, and craft.
• Help designers stay connected to brand goals, customer needs, and site performance.
• Partner with senior design leadership on hiring, performance, and development plans.

Business (20%)

• Translate brand strategy and customer insights into design priorities and deliverables for each private label site.
• Facilitate alignment and communication between design, marketing, and development.
• Advocate for design and brand experience in team planning and decision-making.
• Support cross-functional initiatives that improve site usability, consistency, and performance across the private label portfolio.

Operations (10%)

• Help evolve team processes to improve clarity, efficiency, and collaboration.
• Contribute to and help maintain shared systems like design libraries, brand guidelines, and documentation.
• Ensure projects are scoped, tracked, and delivered smoothly across multiple brand sites.

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

• 8+ years of experience in UI/UX design, with 3+ years leading designers or design teams.
• Strong portfolio of shipped marketing or brochure sites demonstrating clear, effective brand storytelling. Track record of improving design quality and aligning work to brand and business outcomes.
• Experience partnering with cross-functional teams and working knowledge of front-end code to bridge the gap between design and development.
• Proficiency in Figma and familiarity with design systems, brand guidelines, UX research, and accessibility best practices.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Balances design excellence with practical delivery.
• Excellent communicator who creates clarity and alignment across creative and business functions.
• Empathetic leader who invests in people and fosters trust.
• Passionate about building simple, compelling brand experiences that resonate with customers.
• Thrives in a collaborative, fast-moving environment.