Regulatory Operations Specialist

About this role:



The Regulatory Operations Specialist position is an integral part of MRM Health and the Regulatory Operations capability. Regulatory Operations is accountable and responsible for the preparation, review, and submission of regulatory packages to Client Medical, Legal and Regulatory (MLR) groups.


This position will support the Princeton pharmaceutical/health Client base. The Regulatory Operations Specialist will manage submission workflow and capacity for specific brands and work to achieve expert level status on Client regulatory submission, collaboration, and archive platforms/tools. This includes a supporting role in adhering to and maintaining processes and requirements for the capability.

In This Role, You Will:

* Serve as day-to-day submissions lead; manage and filter workload to team members

* Demonstrate general knowledge of Regulatory Affairs and guidelines that govern advertising and promotional material according to FDA

* Work cross functionally with Project Management to ensure submission timelines are met and all material is gathered for accurate and timely submissions

* Learn client-based submission systems and be able to navigate for efficient use, including the tagging and linking of references based on annotations provided by Copy team

* Maintain reference library and asset library for internal cross-functional use

* Execute submissions in the following manner:

o Initiate the submission process

o Track the project from kickoff through to final submission Client MLR approval

o Organize submission materials in accordance with the Client dictated requirements

o Ensure integrity of submission materials to ensure adherence with Client MLR requirements

o Submit materials via Client MLR submission platform/tool

o Provide status updates on submission progresses

o Support team with prepping and sending final samples, and 2253 materials when needed

* Record keeping and knowledge base:

o Document and maintain project tracker

o Document and maintain current Client requirements for MLR submission

o Maintain knowledge of the Client MLR schedule

o Utilize and maintain regulatory document control and appropriate distribution of regulatory documents

What We Are Looking For:

* 2 -4 years of experience in a relatable role preferred

* Familiarity with agency submission process and MLR preferred

* Strong interpersonal and problem-solving skills; be able to build strong relationships within the agency and client organizations, and must be able to participate in client and internal agency meetings with senior personnel

* Ability to manage multiple projects as one cohesive program

* Capacity for risk identification and management

* Strong sense of ownership of process and results

* Strong writing and verbal skills

* High-level of organization and detail with an ability to influence others in these areas

* Ability to find creative solutions to complex problems and multi-task

* Must be comfortable working in an environment that utilizes electronic docbases, databases, and computer systems (Microsoft Office, Veeva Vault, Zinc, and web based applications)

* Experience and competence in MS Office

* Workload management and people supervisory experience a plus

About MRM:

MRM is a modern relationship marketing agency dedicated to building enduring brand relationships. MRM's specialized capabilities drive relationship lifetime value and span CRM, Customer Experience, and Commerce with data and martech at the core. MRM operates in a borderless, integrated way to enable greater collaboration, creativity, and true speed to market. MRM is part of McCann Worldgroup and the Interpublic Group of companies, with 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific. For more information, please visit

At MRM, we value a culture in which all people are treated with dignity, fairness and respect. We're committed to fostering a positive environment free from harassment and discrimination. We empower individuals to take action and be creative when solving problems. And we expect self-awareness and accountability from team members at all levels of the organization. This is much more than a statement - it's in the act of living our daily lives.

MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.