HR Operations & Benefits Administrator (HYBRID)

Founded in 1990, LGH stands at the forefront of the hoisting and rigging equipment rental industry, providing rental equipment responsible for the installation, maintenance, and repair of everything from the bridges you drive on to the sports stadiums you visit.

ROLE SUMMARY

The HR Operations & Benefits Administrator is responsible for the day-to-day administration and execution of HR operations, with primary responsibility for benefits administration, employee data management, onboarding processes, leave coordination, and compliance tracking.

This role partners with the HR Manager to ensure HR processes are executed accurately, consistently, and in accordance with company policy and applicable law. The position operates with a strong level of accountability in executing assigned processes, while partnering closely with the HR Manager on prioritization, issue resolution, and continuous improvement.

KEY RESPONSIBILITIES

Benefits Administration

• Administer employee benefits programs including medical, dental, vision, life, disability, HSA, and voluntary benefits.

• Serve as a primary point of contact for employee benefits questions and issue resolution.

• Manage day-to-day benefits administration, including enrollments, qualifying life event changes, and terminations.

• Coordinate open enrollment activities, including communication, system updates, and employee support.

• Audit benefit deductions and assist in resolving carrier discrepancies in coordination with brokers, vendors, and internal partners.

• Support annual renewal activities through data gathering data and implementation support.

• Coordinate day-to-day administration of the company’s wellness program, including vendor coordination, employee communication, participation tracking, and program execution support.

Leave of Absence & Accommodation Administration

• Administer and coordinate employee leave programs, including FMLA, ADA accommodations, state and local leaves, STD/LTD, and workers’ compensation tracking support, in accordance with company policies and applicable laws.

• Maintain leave records to ensure accurate tracking, reporting, and compliance.

• Coordinate with employees and managers regarding leave requests, return-to-work processes, and required documentation.

• Support the interactive process for employee accommodations, partnering with the HR Manager, and escalating complex or high-risk cases as needed.

Onboarding & Employee Lifecycle Support

• Administer post-hire onboarding processes, including orientation, documentation tracking, benefits enrollment, and structured follow-up throughout the first six months of employment.

• Support offboarding processes, including benefits termination, COBRA coordination, and final documentation checklists.

HR Operations, Systems, & Administration

• Support the accuracy and maintenance of the HRIS by processing employee changes, including new hires, job and status changes, terminations, and employee updates, ensuring all updates are approved and aligned with direction from the HR Manager.

• Maintain accurate and compliant employee records and personnel files.

• Conduct regular audits of HR data and files to ensure accuracy, consistency, and compliance.

• Support HR reporting, including headcount, turnover, benefits enrollment, PTO balances, and audit-related reports.

• Maintain HR calendars, recurring task schedules, and process documentation to ensure timely and consistent execution of all HR administrative functions.

• Coordinate processing of HR-related invoices, including tracking, validation, submission, and follow-up, ensuring timely payment and proper documentation.

• Coordinate administration of temporary workforce assignments, including tracking active assignments, monitoring hours, coordinating system setup, and maintaining accurate records across applicable systems.

Payroll & Timekeeping Support

• Partner with the Payroll Administrator to ensure accurate employee data, benefit deductions, and timekeeping records.

• Review and validate benefit deductions and payroll-related changes.

• Assist with resolving employee payroll and timekeeping inquiries.

Compliance & HR Administration

• Support compliance with federal, state, and local employment laws and regulations.

• Support preparation of required reporting and audit support, including EEO-1 and other internal compliance reporting.

• Maintain and update HR forms, policies, templates, and standard documentation.

• Track required training, certifications, and compliance-related activities.

• Monitor and maintain recurring compliance processes, including DOT, FIT testing, MVR and drug screening requirements.

• Support HR compliance activities, including I-9/E-Verify processing, handbook acknowledgements, and required posting coordination.

• Support worker’s compensation administration through documentation routing and wage statement requests in partnership with the HR Manager as needed.

Employee Support & HR Service Delivery

• Serve as a primary point of contact for general HR inquiries, ensuring accurate, and professional support to employees and managers.

• Support communication and rollout of HR programs and initiatives.

• Assist with employee relations matters by gathering information and documentation as requested.

• Escalate complex, sensitive, or non-routine matters to the HR Manager.

• Maintain ownership of assigned processes by tracking deadlines, identifying gaps, and ensuring completion of reoccurring responsibilities.

• Serve as a member of the Employee Engagement Task Force, supporting coordination of initiatives, tracking action items, and assisting with program execution.

• Coordinate and process employment verification requests, including validating information, responding to external inquiries, and ensuring compliance with company policies and applicable privacy requirements.

Training & Program Support

• Coordinate logistics for training sessions, onboarding activities, and HR initiatives.

• Support development and distribution of training materials and internal communications.

QUALIFICATIONS AND EXPERIENCE

Required:

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)

• 3 - 6+ years of HR experience with a focus on benefits administration and HR operations

• Experience administering employee benefits and leave programs (including FMLA and ADA-related processes.

• Demonstrated ability to manage recurring HR processed with accuracy and accountability.

• Strong knowledge of HR processes and employment law fundamentals.

Preferred:

• PHR or SHRM-CP certification.

• Experience with HRIS platforms such as Paylocity or similar systems.

• Experience in multi-state or multi-location environment.

SKILLS & COMPETENCIES

• Strong attention to detail and accuracy.

• Ability to handle confidential and sensitive information with discretion.

• Strong organizational and time management skills.

• Customer-service mindset with the ability to support employees professionally and effectively.

• Clear and professional communication skills.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Strong problem-solving skills and judgement regarding when to escalate issues appropriately.

Hours / Location: HYBRID

• Training Period (10+ days): Monday - Friday 8:00AM - 4:30PM; onsite at LGH HQ in Bridgeview, IL and Microsoft Teams.
• After Training: HYBRID SHIFT - 8:00AM - 4:30PM (CST)

Compensation: $30.00 – $38.00/hour, depending on experience and qualifications.

Benefits: Paid holidays, sick, and vacation time; full benefits package including medical, dental, vision, short term disability, basic life insurance, plus additional optional voluntary benefits; vested 401(k) with 5% company match; continual, comprehensive, industry-leading training program.

All employment offers are contingent upon the ability to pass:

• Criminal background & driving history check
• Verification of employment history
• Hair follicle drug test

We are interested in every qualified candidate who is legally authorized to work in the United States. However, we are not able to sponsor work visas.

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