Business Analyst

Join to apply for the Business Analyst role at National Center for Missing & Exploited ChildrenJoin to apply for the Business Analyst role at National Center for Missing & Exploited ChildrenDirect message the job poster from National Center for Missing & Exploited ChildrenRecruiter at National Center for Missing & Exploited ChildrenTITLEBusiness Analyst (100% Remote)LOCATION:HQ(Remote)FLSAExemptDIVISIONTechnologyDEPARTMENTSoftware EngineeringTRAVEL REQUIREMENTLess than 10% to fulfill job requirementsHOURS and SCHEDULEGenerallyMonday – Friday, 9:00am to 5:30pm (minimum 37.5 hourswithin five (5) days per week); unless otherwise requiredor approved by management.REPORTS TOThis position reports to the Director, Product Management OfficeSUPERVISION EXERCISEDN/ARESPONSIBILITY FOR PUBLIC CONTACTDaily contact requiring courtesy, discretion, and sound judgmentLICENSING AND CERTIFICATIONBusiness Analysis and/or Agile certifications are highly desirableGENERAL DESCRIPTIONThe Business Analyst role is primarily a project-based role focused on business process/efficiency improvements as it pertains to software development and processes across NCMEC. The Analyst will elicit, document, and analyze and implement data-driven processes aimed at resolving business and operational challenges. Additionally, the Business Analyst will ensure alignment of their projects and requirements to business and technical strategy and architecture. Perform system analyses on software programs, applications, and web services. This individual coordinates people and processes to ensure customer satisfaction, and that projects are orchestrated in a consistent manner with NCMEC's mission, commitments and goals.ESSENTIAL DUTIES AND RESPONSIBILITIES:Manage project deliverables such as process analysis, root cause analysis, problem identification, requirements gathering, benchmarking, user story development and solution implementationProven experience working in Agile methodologies and frameworks such as Scrum, Kanban, and SAFeCan leverage business process modelling, using techniques such as, Business Process Modelling Notation (BPMN), Data Flow Diagrams (DFDs), Role Activity Diagrams (RADs), Event-Driven Process Chain (EPC)Demonstrate experience eliciting requirements using interviews, document analysis, requirements workshops, surveys, business and technical process reviews, and task and workflow analysisLead and plan the definition, analysis, validation, and maintenance of functional requirements by working in close liaison with customers and other divisions and in line with evolving business requirementsCollaborate with stakeholders and product owners to identify process improvement through automation and redesign of existing systems or implementation of functional capabilitiesUnderstand and articulate the business process, problem definition and opportunity by documenting business requirements, process maps, use cases, user stories, and functional and non-functional requirementsFacilitate discovery sessions with customers to elicit requirements, create business process models, workflows, etc.Conduct user research, identify features and epics, draft user stories and meet with users to validate and enhance themWorks effectively and individually with Technical and Non-Technical team members and customersLearn and apply deep functional and non-functional understanding of NCMEC's software systems and technical architectureAnalyze and de-conflict requirements, data, and information from multiple data sources and decompose into detailed requirementsCollaborate with UX/UI designer to create wireframes, mock-ups, and user stories during the usability testing sessions and add/update stories based on user feedbackEDUCATION AND EXPERIENCE:Bachelor's degree in Computer Science, Information Systems or related technical fieldMinimum of 5years of relevant work experienceIn-depth understanding of Business Process ModelingBusiness Analysis and/or Agile certifications are highly desirableKNOWLEDGE, SKILLS AND ABILITIESSolid understanding of software development life cycle models as well as solid knowledge of both Agile and traditional project and business environmentsProven experience in experience in a technical Business Analyst/ Business Process Analyst roleExperience with modeling tools such as Visio and requirements management tools such as Jira and Confluence is a plusExperience driving continuous improvement; challenge the status quo and proactively identify gaps and opportunitiesAbility to handle and maintain the integrity and confidentiality of highly sensitive material and informationDisciplined and structured self-starter not requiring significant supervisionHave the ability to work well in a team collaborating with developers, customers, project managers, product owners, and quality test analystsExcellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive levelIn-depth knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidenceSeniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionDesign, Information Technology, and ScienceIndustriesCivic and Social Organizations and Non-profit OrganizationsReferrals increase your chances of interviewing at National Center for Missing & Exploited Children by 2xInferred from the description for this jobMedical insuranceVision insurance401(k)Child care supportPaid paternity leavePaid maternity leaveTuition assistanceStudent loan assistanceGet notified about new Business Analyst jobs in Alexandria, VADistrict of Columbia, United States $65,000.00-$95,000.00 5 months agoFort Washington, MD $100,000.00-$110,000.00 1 week agoBusiness Analyst /Business Process Reengineering (BPR) Specialist. 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