AMI & Metering Solutions Account Manager

Sr Technical Sales Engineer - Electric Metering

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in Grand Haven, MI with remote opportunity available in Ohio.

Job Summary

The Senior Technical Sales Engineer leads efforts with Account Managers in promoting sales, securing orders, and building key technical lines in our business. Responsible for calls on relevant accounts, consults with customers on product and system applications, develops marketing plans and strategies, and keeps management informed of its successes. Provides input to sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential. Works with the Support engineers to ensure they are providing the technical product support needed by branches and customers.

Responsibilities

• Experience with Landis+Gyr technology solutions.
• Represent Landis+Gyr and Border States at industry events such as trade shows and conferences.
• Documents and tracks the sales pipeline for one or more focus areas.
• Responsible for sales strategy for one or more focus areas.
• Advises management on the implementation and success of marketing plans and strategies.
• Mentors new hires and helps coworkers learn the position.
• Consistently provides responsive, quality service to meet and exceed customer expectations.
• Contributes to the planning and sales strategy of Border States' technical products and services and supports the promotion of Border States' agency and distribution lines.
• Contributes to high level, technically centered conversations with consultants, customers, and employees related to product technology.
• Provides customers with timely follow-up on quotations, technical inquiries, and other requests.
• Provides continuous contact and interaction with customer's engineering staff and consultants.
• Maintains an in-depth understanding of the power grid.
• Works with application engineers on technically difficult problems where engineering concepts are needed and to ensure they are providing the technical product support needed by branches and customers.
• Works with a broad range of products and services.
• Is actively involved as a promoter of our technical support for the customer and other outside sales staff and plays an active role in engaging consultants throughout the territory.
• Contributes input to other sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential.
• Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
• Evaluates new products and makes recommendations on stock levels for new and existing products.
• Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions.

Qualifications

4-year technical or engineering degree or equivalent experience preferred. Minimum 5 years of experience with technical and business aspects of the focus area required. Skills and abilities include excellent customer service skills, excellent interpersonal, written, and verbal communication and customer service skills, ability to effectively plan, organize, and present, excellent attention to detail and organizational skills.

Physical Requirements

Frequency at which you would carry/lift in a typical day: Occasionally 0 33% Frequently 34 66% Continuously: 67 100% Lift from Waist: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 75 to 100 lbs. - Occasionally 100+ lbs. - Not at all Lift from Floor: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Carried for Distance: < than 10 lbs. - Not at all 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Frequently Standing (for sustained periods of time) - Frequently Walking (moving about on foot to accomplish tasks) - Continuously Bending/stooping (downward and forward) - Not at all Crawling (moving about on hands and knees or hands and feet) - Not at all Climbing/Walking Stairs (ascending or descending) - Occasionally Reaching (extending arms in any direction) - Occasionally Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally Balancing (maintaining body equilibrium to prevent falling) - Frequently Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Occasionally Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Not at all Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Grasping (Applying pressure to an object with the fingers and palm) - Frequently Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Occasionally Talking (expressing or exchanging ideas by means of the spoken word) - Continuously Driving (the control and operation of a motor vehicle) - Occasionally Desk work (work usually performed at a desk) - Continuously Use of a computer - Continuously Use of a telephone - Frequently Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Frequently Travel (travel needed to perform job duties) - Frequently

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Salary range is $101,000.00 to 142,777.00 based on experience.