Senior Analyst Customer Supply Chain (Richmond, VA)

This job is with Altria, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Together We Innovate. Together We Change.

Are you a results-oriented teammate with a passion for integrating processes, building capability, and helping others succeed through intellectual curiosity? If so, then we have an outstanding opportunity for you! 

 We are currently seeking a  Senior Supply Chain Analyst – Inventory Planning  to join our Customer Supply Chain Client Success team in the  Richmond, VA  area. In this role you will need to be passionate about encouraging relationships and developing infrastructure to support our operating companies’ products and distribution channels.

What you will be doing:

• Understand and translate operating company initiatives into strategic plans that align execution with broader business priorities and performance targets
• Demonstrate the ability to influence up, across, and throughout the organization—driving alignment, gaining stakeholder commitment, and moving initiatives forward without formal authority through clear communication, strong relationship building, and data driven persuasion that enables faster, more effective decision-making‑building, and data‑driven persuasion
• Demonstrate critical thinking and drive analytics including capturing and interpreting relevant data and making insight-driven recommendations to provide solutions for internal and external partners
• Analyze distribution activities with a focus on insights to improve effectiveness of products, programs, and delivering a high level of service and value to our customers
• Leverage emerging technologies to streamline processes, reduce manual effort, and enhance operational efficiency by proactively exploring, piloting, and implementing AI enabled solutions that increase the speed and effectiveness of supply chain processes.
• Create and maintain documentation for both new and existing processes to ensure clarity and consistency that supports efficient onboarding and quick issue resolution
• Provide ad hoc support to analyze and implement Client Success’s critical initiatives

What we want you to have:

• Bachelor’s degree or relevant supply chain/logistics 2+ years job experience required
• Experience in supply chain management processes and systems
• Leadership presence, comfortable interacting across multiple organization levels
• Strong verbal and written communication skills, organized, focused, and take a disciplined approach to your work with a demonstrated ability to deliver timely, high-quality outputs
• Well-developed problem solving and analytical capabilities to identify root problems and continuously improve processes by driving faster, more effective solutions
• Outstanding interpersonal skills, the ability to work effectively with others in a team environment that values speed, clarity, and performance
• Proficient with the Microsoft Office Suite and comfortable learning new technology quickly
• Experience in SAP and Blue Yonder highly preferred

This posting will be removed no earlier than October 23, 2026