Front Manager - Claim Jumper

Golden Nugget Lake Charles Casino ManagerGolden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river. Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry's signature restaurants. The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines.Responsibilities:Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.Direct the activities of daily operations of front line staff/unit personnel as required; evaluate performance, coordinate scheduling of personnel to provide adequate staffing, instruct employees on policies, procedures, duties; handle disciplinary matters.Consults with employees on daily responsibilities, following their progress in completing tasks in time-frame allotted to insure proper production.Oversee all operations within the buffet. Develop and implement standards of quality and performance.Determine quantities of related products required (purchases or requisitions) and verify inventory following established company guidelines; ensure product quality and investigate service complaints.Prepare various operational reports; keep records pertaining to purchases, sales, labor and requisitions.Recruit, select, train, coach, counsel, recognize and retain direct reports who consistently perform actions and behaviors that reinforce excellence in business operations and guest service.Stay abreast of current trends and practices within area of responsibility and communicate pertinent information to management, peers, direct reports and employees as appropriate.Promote positive public/employee relations at all times. Maintain a clean, safe, hazard-free work environment within area of responsibility. Safeguard the confidential information of all employee, department and company records.Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.Perform other duties as assigned.Qualifications:Ability to work flexible schedules, including nights, weekends and holidays is required.Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.Excellent interpersonal, organizational and communication skills. Display strong work ethic and team work.EDUCATION and/or EXPERIENCE: Must possess a minimum of 3 years of F&B management experience in a similar type of operation. Knowledge and experience monitoring food/beverage, labor costs, and inventory control. Experience with ordering and inventory procedure. ServSafe Certification (preferred). Proficient knowledge of software programs such as Microsoft Excel and Microsoft Word.Tipped Position This position does not earn tips