Front Desk

Location: Ardent Dental - Plymouth Dentistry Front Desk - Dental Office We are looking for a friendly, energetic, and experienced Front Desk Professional to join our growing dental team! If you enjoy helping people, thrive in a fast-paced environment, and are passionate about creating an exceptional patient experience, we would love to hear from you. Job Summary As a Front Desk team member, you will play an important role in creating a welcoming and positive experience for every patient who walks through our doors. You will greet patients, answer and manage incoming calls, coordinate the Doctor and Hygienist schedules, assist with insurance and billing questions, and help keep the day running smoothly. Our office is fast-paced, so we are looking for someone who is organized, dependable, comfortable multitasking, and enjoys working as part of a team. We pride ourselves on maintaining a professional, supportive, and welcoming environment for both our patients and employees. Primary Responsibilities Greet patients by name and provide a warm, friendly welcome. Answer and manage incoming phone calls professionally. Schedule and confirm Doctor and Hygienist appointments. Complete daily insurance verifications for scheduled patients. Assist patients with billing and insurance questions. Submit insurance claims with appropriate attachments and narratives. Follow up with patients regarding unscheduled treatment and recare appointments. Help maintain an organized schedule and exceptional patient experience. Work closely with the clinical and administrative teams to support daily office operations. Qualifications Dental experience is required. 2-3 years of dental front desk experience preferred. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Professional, dependable, and self-motivated. Ability to build positive relationships with patients and team members. A team-oriented attitude and commitment to providing outstanding patient care. Compensation & Benefits $23-$26 per hour, depending on experience, plus bonus opportunities Paid vacation and paid holidays 401(k) program with employer matching contributions Health, dental, and vision benefits for eligible employees working 30+ hours Life and disability insurance Flexible scheduling Supportive and team-focused work environment Schedule Monday-Wednesday: 9:00 AM-6:00 PM Schedule Thursday: 9:00 AM-5:00 PM Schedule Friday: 9:00 AM-2:00 PM every other Friday FLSA Status Non-Exempt Equal Opportunity / Diversity Statement We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Application Information Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only. Company Culture Thank you for considering a career with us! We understand you have options and that each of you have specific interests and goals. We take pride in learning about what is important to you and why you are looking to make a career change. We look forward to exploring this potential opportunity with you and providing you with enough information to make an informed decision about the next step in your career. We strive every day to provide the best possible experience for our patients. We believe strongly in our values that guide us towards unity and teamwork. Collectively we make an I.M.P.A.C.T that makes a difference. I-Integrity M-Mentorship P-Partnership A-Action C-Caring T-Transparency #J-18808-Ljbffr GD MI Manager LLC