Receptionist

Job Description

Job Description

Receptionist (Lake Charles Programs)

Summary: Oversee and maintain all office operations in the areas of General Administration, Purchasing, Property Control and Petty Cash, and Facility Safety 

Position Type: Full Time, Non-Exempt

Essential Functions:

• Serve as clinic receptionist
• Maintain daily sign in sheets 
• Answer and appropriately route incoming telephone calls
• Conduct screenings and ensure completion of initial intake documentation
• Manage all clinical appointments
• Identify patient balances and collect payments
• Perform routine administrative tasks such as filing, copying, faxing, etc.
• Sort and distribute incoming and outgoing mail
• Copy and compile forms
• Ensure initial intake documentation is completed accurately and entered into electronic health record
• Receive, process and respond to medical records requests
• Serve as purchasing agent and property manager
• Compile information and supporting documentation to prepare requisitions
• Maintain cost records and recommend new equipment purchases as needed
• Process and maintain records on repairs and equipment maintenance
• Maintain detailed inventory of property and property control records 
• Maintain petty cash funds to include balance ledger and receipts summary
• Maintain facility requirements for State licensing including yearly inspections
• Serve as Safety Coordinator to include conducting safety drills
• Maintain risk management forms and documentation
• Assist Clinic Manager with ongoing specialized assignments, complex projects and other duties as directed

Competencies:

1. Communication Proficiency
2. Accountability for Others
3. Balanced Decision Making
4. Leading Others
5. Flexibility
6. Initiative
7. Analysis of Data
8. Problem Management

Supervisory Responsibility: No

Required Education and Experience: High school diploma required. Must have working knowledge of Microsoft Office Applications and basic computer skills. 

Physical Demands:

While performing the duties of this job, the employee is frequently required to stand; walk; sit, use hands, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee can sometimes be exposed to weather conditions. The noise level in the work environment is usually moderate. 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Volunteers of America South Central Louisiana, Inc. offers a comprehensive benefit package to include: Health, Dental, and Vision Insurance, 403-B Pension Plan, Short and Long Term Disability Insurances, Life Insurance, paid annual holidays, Vacation and Sick leave.

Equal Opportunity and Affirmative Action employer, Volunteers of America South Central Louisiana, Inc. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.