Licensed Optician-Santa Clara, CA-LensCrafters

Licensed Optician The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high‑quality eyewear that exceeds our customers’ expectations. Responsibilities Welcome all customers and set expectations Custom fit glasses and precisely place prescription in lenses Act as a leader in optical acumen Take and record measurements and accurately adjust/fit eyewear with attention to detail Assist team with complex product needs and prescriptions Accurate and thorough use of technology despite time pressure and customer volume, exhibit exceptional product knowledge and use appropriate tools Proactive, explore root cause of issues, forward‑thinking, ensure customers are satisfied and expectations are exceeded, solution driven Multitask, prioritize and manage time with competing priorities Strive to achieve exceptional results on Brand KPIs and competencies Take pride in store appearance; help keep store clean, attractive and organized Inform management of safety opportunities; demonstrate safe work practices Resourceful, self‑motivated with a desire for continual learning, improvement and results Adhere to company policies and procedures, including discounts, promotions and inventory management Basic Qualifications High school graduate or equivalent State licensure Optical dispensing experience Strong customer service skills: communicator, listener and team builder Knowledge of current store merchandise Strong basic math skills Awareness of current fashion trends Selling skills – ability to use and carry an iPad/tablet Familiarity with POS, computers and calculators Embrace new technology and change Preferred Qualifications Previous customer service and retail experience Pay Range 25.02-39.02 Benefits Employee pay is determined by multiple factors including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Compliance and Equal Opportunity EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io or email View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr Certification TOGAF