Licensed Optician Santa Clara, CA-Oakley

Requisition I: 926756 Store #: 00B035 Santana Row O Store Position: Full-Time Pay Range: 25.02-39.02 General Function As an Optician you will act as an ambassador for Oakley with the aim to educate and push the boundaries of what is possible through elevating performance of our customers; both on and off the field. As a business leader within Oakley Retail, you will engage the community, inspire learning among the team, grow the business through exceptional customer service, and ensure Oakley customers receive the highest performance from our optical products and services. Major Duties and Responsibilities Creates an exceptional customer experience and shows urgency in providing service to customers. Demonstrates superior product knowledge; accurately describes the features & benefits of various lenses & frames using appropriate tools. Acts as a leader in optical operations and works in partnership with Store Management to determine growth opportunities for Rx expansion as a driver of the overall business. Fosters an environment of learning where all team members become experts in our optical products and service offerings. Engages and builds relationships with the local community to attract a new customer base. Anticipates problems, explores underlying reasons for customer issues, and develops long‑term solutions to problems & ensures customers are satisfied and expectations are exceeded. Performs work accurately and thoroughly utilizing all technology despite time, pressure, and customer volume, troubleshooting issues as they arise. Supports daily retail operational functions, follows all operating policies & procedures, and partners with all members of the management team. Takes pride in store appearance, assists the store team in maintaining the store's visual objectives, housekeeping standards, and assisting with floor and fixture changes. Additional duties may be assigned as needed in support of the overall operations of the store/business. Helps foster an inclusive culture by treating customers and colleagues with respect. Basic Qualifications Current State Optician License High School Graduate or Equivalent Knowledge of current optical theory and practices 1+ years of retail sales experience Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays Strong communication skills (verbal & written), including strong relationship building skills Ability to be on your feet most of the day or moving on the sales floor or stock room Ability to maneuver merchandise and lift up to 40 lbs. Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis Preferred Qualifications Optical dispensing experience Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io or email View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr EssilorLuxottica