Operations Crewmember Lead

Operations Crewmember Lead

GovFirst is seeking an Operation Crewmember Lead to work onsite in Hampton, VA. The successful candidate is responsible for monitoring the work of Operator Bridge Tunnel (OBT) contractors assigned to the client facility; to ensure quality control and contract compliance for performance of job duties. Work with the VDOT Operations managers and supervisors to determine the staffing needs of the facilities, support hiring goals, and coordinate contractor shift assignments Participate in the candidate selection process, to include applicant tracking, sourcing, recruiting, interviewing, orientations, and onboarding. Serve as the coordinator and point-of-contact for newly classroom trained personnel to ensure in completing their field training. Develop employee schedules and serve as a first-line supervisor for personnel issues including unplanned callouts or non-appearance. Allocate time on-nights, early mornings, and weekends as needed to support a 24-7-365 client operation. Act as a representative during high impact events at the needs and request of the client. Provide regular presence at the Control Room, inspection booths, and crash houses to develop rapport with personnel ensuring quality of work performance. Monitor performance evaluation reports and timesheets to gauge employee performance. Respond to emergency situations relating to contract personnel and be alert to safety, access, and security protocols of the facility. Ensure personnel are regularly briefed on company and client priorities, initiatives, policies, safety and goals. Serve as the preliminary point of contact for all employees, responding to questions regarding personnel policies and procedures. Investigate accidents and complaints to include preparing reports for administrative review. Process leave request paperwork for personnel and assist with timesheet data input, review, approval, and submission to employee's respective corporate offices. Create and maintain updated personnel files with contact information or other changes. Publish regular activity reports and progress documentation benefitting usage of the company and client. Participate in regular team and client meetings and briefings. Represent the company's position and interests to external stakeholders.

Required Qualifications: 2-3 years of experience directing and controlling traffic, as well as conducting and documenting vehicle inspections. Full range of physical mobility, visual perception, and general good health. Capable of multi-tasking and working in a fast-paced environment. In-depth knowledge of Hampton Roads interstate and local roadways. Computer literate; Windows-based application experience. Experience in radio and phone communications. General knowledge of vehicle mechanics and repair. Required Education: High School Diploma or GED Knowledge of Traffic Control operations and extensive customer service. Required Work Authorization: US Citizen Required Licenses, Certifications & Screening: A fingerprint based Criminal History Records Check (CHRC) will be conducted prior to employment. Drug Screening will be conducted prior to employment. 18 years of age or older Virginia Driver's License in good standing