Semiconductor Field Service Engineer

Job Description

Job Description

About the Role

We are seeking a dedicated Field Service / Start-Up Engineer II to provide on-site service, repair, troubleshooting, and start-up support for semiconductor processing equipment at our customer site, Micron in Boise, Idaho.

In this customer-facing role, you will work closely with engineers, technicians, and customers to minimize equipment downtime, perform upgrades and modifications, and ensure optimal system performance.

RESPONSIBILITIES

• Perform on-site service and repair of semiconductor processing equipment.
• Troubleshoot equipment problems and implement solutions.
• Maintain records, reports, and documentation as required.
• Coordinate activities with peers, supervisors, and customers to reduce downtime.
• Order and install parts; perform upgrades and modifications.
• Respond to emergency service calls and resolve escalations.
• Train customer operating technicians on system operation and maintenance.
• Stay current on equipment/tools through training and technical resources.
• Ensure upkeep, maintenance, and security of company property.
• Adhere to industry safety procedures when working with chemicals, high voltage, or mechanical parts.

QUALIFICATIONS:

• Associate’s degree in Electronics, Engineering, Mechatronics, or Semiconductor program (Bachelor’s preferred).
• 2+ years of experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.
• Strong mechanical aptitude and ability to use appropriate tools.
• Excellent customer interface and communication skills.
• Thorough understanding of technical issues in equipment maintenance and installation.
• Ability to work in confined cleanroom environments, awkward positions, and high places.
• Physical ability to lift/carry up to 50 pounds and walk long distances during shifts.
• Willingness to travel domestically for training.
• PPE compliance including safety glasses, shoes, and bump cap.

About company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).

Company Description

About company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).