Business Operations Manager

Financial Analyst Manager 2Under the general direction of the Associate Controller, the Business Operations & Administration Manager provides leadership and oversight for administrative operations, budget management, internal controls, organizational initiatives, and operational support functions across Business and Financial Services (BFS) and the Finance and Resource Management (FARM) division. The Manager serves as a member of the BFS leadership team and works closely with the Controller, Associate Controller, and FARM leadership to support divisional goals and campus priorities. The position is responsible for ensuring efficient, compliant, and customer-focused administrative operations through effective planning, resource management, process improvement, and operational oversight.The Manager oversees administrative services supporting BFS and FARM, including human resources coordination, budget monitoring, office management, facilities and space coordination, employee development, and organizational communications. The position also coordinates internal control activities, audit responses, compliance monitoring, and financial systems access administration to promote accountability and safeguard university resources. In addition, the Manager leads special projects and strategic initiatives, develops recommendations to improve operational effectiveness, and represents BFS and FARM on campus and systemwide committees and workgroups related to areas of responsibility.Required Qualifications:Bachelor's degree in Business Administration, Finance, Human Resources, or a closely related field, combined with several years of progressive leadership experience in business operations.7-9 years Strong expertise in interpreting federal and state regulations, with a demonstrated ability to manage internal controls, compliance frameworks, and audit responses.7-9 years Proven experience in managing, monitoring, and projecting divisional budgets, along with conducting complex variance analyses and financial reporting.7-9 years Demonstrated success in directly supervising, coaching, and evaluating professional administrative staff while fostering a collaborative, customer-focused team environment.7-9 years Comprehensive knowledge of managing divisional HR operations, including recruitment, onboarding, workforce planning, and performance management.7-9 years Proven ability to lead complex, cross-functional special projects from inception to implementation while developing data-driven recommendations for process improvement.Preferred Qualifications:4-6 years Specific experience administering Statement of Auditing Standards (SAS 115) and Office of Management and Budget (OMB) compliance controls.4-6 years Familiarity with managing enterprise financial systems, user provisioning workflows, and service management platforms like Jaggaer or ServiceNow. Professional certification preferred.Special Conditions of Employment:Candidates must be legally authorized to work in the United States without the need for employee sponsorship.Satisfactory criminal history background checkUCSB is a Tobacco-Free environmentMisconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.Job Functions and Percentages of Time:25% Leadership and Operations Management - Provides leadership, guidance, and oversight for administrative operations supporting BFS and FARM division.20% Strategic Planning and Analysis - Supports division planning efforts through budget monitoring, resource management, data analysis, and operational planning.20% Internal Controls, Audit, and Compliance - Coordinates internal control, audit, compliance, and operational risk management activities that support accountability, safeguard university resources, and promote compliance with university policies and regulatory requirements.25% FARM Administration and Human Resources - Directs administrative operations and human resources support activities across the Finance and Resource Management (FARM) division to ensure effective service delivery, workforce support, and operational efficiency.10% Special Projects and Organizational Initiatives - Leads special projects and strategic initiatives that support divisional priorities, operational effectiveness, and continuous improvement.Equal Employment Opportunity: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.