CORPORATE SALES ADMINISTRATIVE OFFICER

Become an integral part of the Corporate Sales Department by supporting and enhancing client-specific administrative processes. The Corporate division is a key growth driver, representing 30% of US annual revenue and a strategic focus for the next 5 years. Management is investing in this team with new tools and resources to capture significant commercial opportunities. You’ll be the backbone of the Corporate Sales team, ensuring smooth administrative operations, accurate order processing, and excellent client service. Your expertise in Salesforce, Gourmet, and the Corporate Catalog will help drive efficiency and support the division’s ambitious growth targets. Responsibilities Reports to: Head of Corporate Sales Key Contacts: Corporate Sales Specialist, Corporate Sales Teams in France, Japan, and Hong Kong CRM, ERP & Catalog Proficiency Become fully proficient in Salesforce (CRM), Gourmet (ERP), and the Corporate Catalog. Receive training in Salesforce to create new client profiles (companies & contacts), manage opportunities and maintain the database. Receive training in ERP Gourmet to confirm and locate inventory, create quotes and invoices, and process multi-address orders. Client Order Management Create corporate client quotes and manage multi-address orders using established processes. Respond promptly to incoming client calls and email inquiries. Supply Chain Coordination Respond to Supply Chain Team queries, proactively manage replenishment orders, and provide forecasts a week before shipment. Invoicing for Clients Prepare & process invoices for new & recurring clients, handle order preparation, shipment, invoicing, and shipment confirmations. Dunning & Collections Support Support the dunning process, review progress monthly, and contact clients with overdue invoices. Order & Goal Tracking Update tracker with monthly goals, delivered orders, and future orders. Database Maintenance Maintain and update Salesforce & Gourmet databases, including new contacts. Client Invoicing & Reconciliation Analyze aging balances, follow up on dunning reports, invoice current orders, prepare commercial invoices for international orders, and reconcile payments with accounting. Client Meetings & Event Support Travel to off-site locations for client meetings, support corporate events, activations, pop-ups, and be available for occasional weekends/evenings. Professional Skills 3 years of sales experience, preferably B2B or brand experience At least two years of accounts receivable experience Travel: minimum, possibly once per year Professional written & verbal communication skills Experience with ERP system and Salesforce CRM is a plus Easily adaptable and willing to learn Team mentality and support Resourceful and solution-oriented Ability to be trained on Gourmet (ERP) and Salesforce (CRM) Knowledge and comfort with the brand, corporate catalog and culture Follow processes in place Desire to grow in role with intent to master initial responsibilities WORK LOCATION 30-30 47th Ave #190 Long Island City, NY 11101. Hybrid: 4 days in person (office) and 1 day home office. BENEFITS & COMPENSATION $19.50–$23.50 hourly rate. Include Health, Dental, Vision benefits, Paid Time Off, and 401k. #J-18808-Ljbffr Savencia Group