Commercial Lending Platform Manager

General Function The Lending Optimization Product Manager will partner with Executive and Senior Management to identify, prioritize, develop and execute a multiyear strategic product management roadmap across Commercial Lending platforms. The role leads a product management team within Credit Solutions and serves as the platform owner for critical credit applications that support the commercial lending process. Key Responsibilities Coordinate with senior leadership to identify, prioritize, and realize multiyear objectives. Act as primary liaison among business, design, technology, and data partners to decompose objectives into executable epics/features with acceptance criteria and effort estimates for Agile development. Clarify business objectives, define delivery structure, and direct cross‑functional teams. Push boundaries to introduce new and innovative solutions, including identifying, building, and advocating for strategic investment opportunities that advance the credit process and broader business objectives. Partner closely with platform users (e.g., underwriters, portfolio managers, risk partners) and IT to identify usability gaps, workflow inefficiencies, and enhancement opportunities, translating those insights into actionable product initiatives and business cases. Own the application strategy for Commercial Lending platforms, ensuring alignment to business priorities, regulatory expectations, and long‑term modernization goals. Identify and advance opportunities to responsibly leverage AI and advanced analytics within credit underwriting and portfolio management platforms to improve efficiency, consistency, and decision support. Drive the strategy and develop the product roadmap to improve experiences across the platform, incorporating direct user feedback and leading a robust continuous prioritization process to maximize total value, risk mitigation, and other business benefits. Prioritize, design, and implement functionality across ongoing parallel releases (production, major LOB upcoming, minor monthly/break‑fix, and planning three years out). Collaborate with Product Owners on all new feature development, including building backlog and approving features. Lead a highly collaborative process across stakeholders and cross‑functional teams to secure buy‑in and execution of product initiatives. Provide transparency and ongoing communication with line‑of‑business partners and key stakeholders, including identification, escalation, and remediation of risks and issues. Identify, monitor, and communicate on key performance indicators. Identify opportunities to broaden product feature/functionality and drive development based on market and competitive intelligence as well as business feedback loops. Develop, socialize, and lobby for business cases supporting future strategic initiatives and platform investments, partnering with senior leadership to secure prioritization and funding. Supervisory Responsibilities Provide employees with timely, candid and constructive performance feedback, develop employees to their fullest potential, create challenging opportunities to enhance employee career growth, ensure adequate bench strength and succession planning, and recognize and reward employees for accomplishments. Minimum Knowledge, Skills and Abilities Bachelor's degree in finance, business, computer science, management, related field or equivalent experience. 10‑15 years of financial services experience, including commercial lending product management and leadership of transformational commercial lending initiatives. Experience with Ncino; experience with credit platforms such as Moody’s CreditLens, AFS Vision, and/or enterprise credit data management solutions strongly preferred. Demonstrated experience initiating, managing and implementing complex business transformation opportunities. Strong analytical skills with ability to work through complex concepts/data and present well‑thought‑out, simple solutions. Proven experience leading change, strategic design, delivery and governance of major cross‑functional business efforts in a large, complex organization. Excellent communication skills with ability to interact and influence at all levels of the organization. Excellent organizational skills with demonstrated ability to manage expectations and deliver results. Prior Product Management and Agile experience. Strong facilitation, conflict resolution, negotiation and influencing skills required. Ability to lead and motivate others and thrive in an extremely fast‑paced environment. Management experience. Compensation Total Base Pay Range: $121,900.00 - $262,100.00 USD Annual. Benefits Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Location Charlotte, North Carolina 28202. Equal Opportunity Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Accommodations All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. All duties and responsibilities are essential job functions for which reasonable accommodation will be made. This position description is not a comprehensive statement of duties, responsibilities or requirements. Employees may be required to perform any other job‑related instructions as requested by their supervisor, subject to reasonable accommodation. #J-18808-Ljbffr SwiftCruit