Seasonal PT Client Associate UTC La Jolla

Client Associate

The client associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

Roles and Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Technical Competencies (Knowledge, Skills & Abilities)

• Proficient in Microsoft applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

Education and Experience

Minimum 1-year experience in a client services related capacity

Physical Requirements / Work Environment (if applicable)

Work is performed in a retail environment / store. Walk, sit, stand, bend, reach and move continually during working hours

Pay Range $17 -18

12.00 - 15.00 - 18.00 USD Hourly

If your experience is close to what we're looking for, please consider applying! Experience comes in many forms skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity