Seasonal PT Client Associate UTC La Jolla

Client Associate

The client associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

Roles and Responsibilities

Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service. Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals. Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line. Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business. Adhere to client service standards and company policies and procedures. Foster a friendly, open and inviting environment for all in-store guests. Foster a work environment focused on teamwork and productivity. Maintain store cleanliness and organization, including front of house and stock space.

Technical Competencies (Knowledge, Skills & Abilities)

Proficient in Microsoft applications. Proficient in point-of-sale (POS) systems. Strong written and verbal communication skills. Ability to make decisions independently, or escalate when applicable. Ability to work non-traditional hours; weekends, evenings and holidays.

Education and Experience

Minimum 1-year experience in a client services related capacity.

Physical Requirements / Work Environment (if applicable)

Work is performed in a retail environment / store. Walk, sit, stand, bend, reach and move continually during working hours.

Pay Range $17 -18 12.00 - 15.00 - 18.00 USD Hourly

If your experience is close to what we're looking for, please consider applying! Experience comes in many forms skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity.