ServiceNow Developer

ServiceNow DeveloperJoin Our Talent NetworkStay connected. Explore future opportunities. Engage on your terms.Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega MIOS opportunities in government contracting—without committing to a formal job application.Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!Chenega Agile Real-Time Solutions (CARS) is seeking a highly skilled ServiceNow Developer to serve as a senior technical leader responsible for architecting, developing, and advancing enterprise capabilities on the ServiceNow platform. This role will support mission-critical initiatives focused on AI-enabled automation, intelligent service management, and AIOps-driven operational modernization.The ServiceNow Developer will design and implement scalable platform solutions that leverage automation, predictive analytics, machine learning integrations, and intelligent workflow orchestration to enhance operational efficiency and mission performance. The position works closely with architects, engineers, and mission stakeholders to translate complex operational requirements into modern digital workflows and automated service capabilities.In addition to hands-on development, the role will support platform innovation initiatives, including AIOps integration, intelligent automation pipelines, workflow orchestration, and enterprise data-driven decision support. The Senior ServiceNow Developer will mentor junior developers, collaborate across engineering teams, and serve as the senior escalation point for complex technical challenges.ResponsibilitiesLead hands-on development within the ServiceNow platform, including client scripts, business rules, UI actions, UI policies, data policies, workflow automation, Flow Designer, Integration Hub spokes, Script Includes, catalog items, Service Portal widgets, UI pages, and event/alert rules.Design and implement integrations between ServiceNow and external enterprise systems, monitoring tools, and operational platforms using REST, SOAP, APIs, and integration frameworks.Design and implement AI-enabled automation workflows that support predictive operations, automated incident response, and intelligent service management.Support the integration of AIOps capabilities, including event correlation, anomaly detection, predictive incident management, and automated remediation workflows.Collaborate with platform architects and engineering teams to integrate machine learning services, analytics platforms, and intelligent decision engines into ServiceNow workflows.Develop solutions that leverage ServiceNow features and automation capabilities to enhance operational awareness, reduce manual intervention, and improve service delivery efficiency.Support initiatives involving data-driven insights, predictive service monitoring, and intelligent operational dashboards.Ensure all development activities adhere to enterprise architecture, cybersecurity requirements, and platform governance standards.Work closely with product owners, business stakeholders, and engineering teams to analyze requirements and translate them into scalable technical solutions.Participate in Agile ceremonies, including sprint planning, backlog refinement, stand-ups, sprint reviews, and retrospectives.Provide technical estimates and solution designs to support product roadmap planning and program execution.Other duties as assigned.QualificationsHigh school diploma or GED equivalent5+ years of experience in the following:Full-StackHTMLCSSJavaScriptAgile development practices3+ years of experience in ITSM developmentAbility to obtain ServiceNow Certified System Administrator (CSA) Certification within 6 monthsActive Top-Secret Clearance with ability to obtain TS/SCI with CI PolySuccessfully pass background and drug screeningPreferred Qualifications:Bachelor's or master's degree in computer science, Information Technology, Engineering, or related fieldExperience supporting AIOps, intelligent automation, or AI-enabled operational platformsExperience integrating ServiceNow with monitoring tools, data platforms, or operational analytics systemsExperience supporting enterprise IT modernization initiatives within federal or defense environmentsExperience with enterprise integration technologies, including REST APIs, microservices, and automation frameworksExperience supporting large-scale enterprise IT environmentsKnowledge, Skills, and Abilities:Ability to work independently and yet be effective within a team settingMust be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environmentDemonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individualsFriendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.Excellent skills in Microsoft Word, Excel, and other Office applicationsProficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it