Sales Operations Manager - Newcastle

Location: Newcastle. 5 days onsite. Type: Full-time Salary: £50-65K OTE If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance. What We’re Building And Why UK schools spend over £2 billion a year on temporary staff. Of that, £600 million goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers’ pay. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we’ve already saved schools over £30 million, that’s gone straight back to where it matters most. We’ve just closed a $37 million Series B for the biggest EdTech round in Europe last year, and we’re scaling fast in the UK and the US. It’s an exciting time to join, have a huge impact, and grow alongside us. Looking to make a difference? You’ll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We’re still young and you’ll play a pivotal role in the growth of the company and team. Responsibilities Responsible for the commercial success of Zen in supporting schools in Newcastle. Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams. Collaborate with team leaders across the business, design and execute effective campaigns. Provide line management to Account Managers. Increase efficiency of days booked and build strategic relationships with stakeholders. Build senior strategic relationships with senior stakeholders within your region – Executive School leaders, Trust CEOs, etc. Success KPIs Year‑on‑year revenue growth of schools in Newcastle. Year‑on‑year active school growth of schools in Newcastle. Year‑on‑year school retention – growth of schools in new markets. Effective marketing and new business campaigns with how we attract schools & staff. Resourcing efficiency and prioritisation; candidates vetted and placed. Platform adoption – percentage of Zen Educate features used. Requirements Prior management experience of at least one year, with direct line management of more than two people. Good understanding of the pain points of schools and a passion to work for a company that is solving these challenges. Commercial leadership or school leadership experience, preferably both, with demonstrated success. History of rapid career growth and excitement about further growth opportunities. Solution‑oriented mindset, teamwork, and appreciation of collaboration. Benefits Work that you want to talk about. Health insurance. Life insurance. Cycle‑to‑work scheme. Electric‑car scheme. Ownership in the company. 25+ days of holiday. Diversity and Inclusion We welcome applicants with diverse backgrounds, different experiences and perspectives – just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive atmosphere with a culture where people’s voices are heard and all team members can look forward to coming to work. We value and respect all differences in all people (seen and unseen). We believe in an equal‑access environment and actively encourage applications from BAME candidates. If you require reasonable adjustments during the interview process, please let us know. This role is based full‑time at our Newcastle office and requires onsite attendance five days per week. We encourage applications from candidates who live in or near the local area of this office, or plan on relocating. #J-18808-Ljbffr Zen Educate