Guest Experience & Sales Associate
$10 - $12 per hourPart-time
Driftwood Yoga, Spa & Boutique
Replies within 24 hours
Benefits:
- Employee discounts
- Training & development
- Wellness resources
About the Role:
Driftwood is seeking a warm, polished, and guest-focused individual to join our front-of-house team. You’ll be the first and last impression for our spa guests—offering exceptional service, presenting our boutique with pride, and supporting the overall flow of our wellness space.
This is not your average front desk job. At Driftwood, we create elevated, luxury experiences—and we’re looking for someone who brings warmth, precision, and professionalism to every guest interaction.
Key Responsibilities:
- Greet and check in guests with grace, warmth, and professionalism
- Lead guests through our spa welcome ritual: robe sizing, locker tour, hot neck roll presentation, beverage service
- Manage appointment flow using our Zenoti booking system
- Support boutique sales by recommending products tied to spa services
- Maintain luxury standards throughout the guest journey, from phone calls to farewell
- Execute opening/closing duties and support hospitality resets between treatments
Pay Structure:
- $10-$12/hour base
- 5% monthly commission on individual boutique sales
- Up to 10% commission as monthly sales increase
- Bonus opportunities tied to team rebooking rate and retail/service conversion goals
Ideal Candidate:
- Experience in customer service, hospitality, or retail environments
- Strong interpersonal skills and a love for creating memorable guest moments
- Highly organized with the ability to multitask
- Team player with a calm, composed presence—even on busy days
Schedule:
Part-time position. Must be available for 2–3 weeknight evening shifts and Saturday, Sunday shifts.
Compensation: $13.00 - $22.00 per hour
About Us
We are delivering a comprehensive approach to health and beauty within the Denver and surrounding Lake Norman community; offering yoga practice and organic skincare services to have our clients feeling their best inside and out!
Vacancy posted 6 hours ago
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