Assistant FOH Manager

Joey’s - Assistant Front of House (FOH) Manager Joey’s invites you to join our professional staff providing our guests delicious, innovative food in an environment of warmth and relaxed hospitality where our guests are treated like family! The Assistant FOH Manager assists the restaurant team in achieving the policies and procedures in place for operational excellence. They also help to protect the Joey’s brand by maintaining a sanitary, safe, respectful, efficient and quality work environment while effectively managing the FOH team and operational/product costs. Responsibilities Ensure that every guest feels welcome and is given responsive, friendly and courteous service at all times Ensure positive guest service in all areas; respond to complaints by taking appropriate actions to turn dissatisfied guests into return guests Fill in for other FOH employees as needed to ensure guest service standards and efficient operations Demonstrate strong leadership: oversee and manage all areas of the restaurant operations and make final decisions on matters of importance to guest service Work with staff to ensure that all opening and closing duties are completed correctly and that cleanliness and maintenance are maintained Maintain professional restaurant image including restaurant cleanliness, proper uniforms, and appearance standards Communicate with management, ownership and legal to keep all parties promptly and fully informed of all issues (i.e., problems, unusual matters of significance, and positive events) and take prompt action when necessary Qualifications Two or more years of front‑of‑the‑house operations and/or experience as an Assistant Manager in the service or food and beverage industry This position may be subject to minimum age requirements as mandated by federal and/or state law. Candidates must meet the legal age criteria applicable to the duties of the role, including but not limited to operating machinery, handling certain materials, or working specific hours. #J-18808-Ljbffr