Receptionist

Receptionist Position at B Street Veterinary Hospital

B Street Veterinary Hospital is deeply committed to providing the finest level of complete care to pets in San Diego, CA, serving communities like Golden Hill, South Park, and North Park. We pride ourselves on treating every patient as a valued family member while offering high-level medical, surgical, and dental services. We are a dedicated full-service animal hospital, available for both urgent needs and preventative wellness care, with open hours nearly every day of the week. This is a unique opportunity for you to join a supportive and dedicated team where collaboration and patient advocacy define our daily mission. As a high-volume hospital dedicated to comprehensive medicine, we recognize that our clinical strength comes directly from the commitment of our teammates. You will be welcomed into a cohesive environment focused on continuous learning and excellence. Our leadership supports you in achieving your professional goals, ensuring you have the resources and mentorship necessary to succeed. We believe that when you are fully supported, you can focus entirely on delivering the comprehensive care our clients expect, making B Street Veterinary Hospital the ideal place to do your best work and establish a lasting veterinary career. The quality of medicine practiced at B Street Veterinary Hospital is a core differentiator, giving you exposure to diverse and complex cases. We handle both urgent needs and scheduled wellness care, including medical, surgical, and dental issues. Crucially, you will be working directly under the guidance of our Medical Director, Dr. Vassilev, who is a board-certified Emergency and Critical Care Specialist (DACVECC). This level of expertise ensures you have immediate access to specialized clinical consultation, supporting you in mastering the procedures and protocols necessary to maintain the highest standards for all pets we serve. Working in San Diego means building a career in one of the most desirable cities in the country. Situated near the core of Southern California, our location in the 92102 zip code offers easy access to the famous beaches, vibrant culinary scene, and cultural landmarks San Diego is known for. Whether you enjoy hiking, exploring historic neighborhoods, or simply seeking sunshine nearly year-round, you will find that the local lifestyle offers unparalleled balance, making this an excellent place to call home while advancing your veterinary career.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $18.65-$22 per hour based on experience.
• This role requires availability for evening/closing shifts, as well as reliable weekend availability (Saturday and Sunday).

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.