Retail Service Manager: Customer Experience & Ops
Michaels
Michaels Stores in Chelmsford, MA is seeking a Sales Manager to drive sales and deliver a premier customer experience. You will lead front-end and service operations, ensuring brand standards and SOP compliance while coaching a high-performing team. The role focuses on achieving sales and service KPIs through strong leadership, customer-focused coaching, and efficient day-to-day execution. Evening and weekend shifts are required. #J-18808-Ljbffr Michaels
- The Michaels Companies is seeking a Sales Manager in Chelmsford, MA to lead front-end and service operations, driving a high-performing selling culture... ...brand standards are met to deliver an engaging customer experience. Responsibilities include SOP adherence, POS accuracy...SuggestedNight shiftWeekend workEarly shift
- A leading retail company in Massachusetts is seeking an Assistant Store Manager and Supervisor to oversee daily operations. You... ...and delivering exceptional customer experiences. The ideal candidate will have... ...and a passion for customer service. The role offers competitive...Suggested
$17 - $19 per hour
Leslie’s pool supplies is seeking an Assistant Manager (AM) to support store performance and ensure customer service standards, sales plans, profitability, operating... ..., with compensation determined by education, experience, and market data. This is a full-time, on-site...SuggestedHourly payFull time- ..., and ensure compliance. Our customers — like Johnson & Johnson, GSK... ...Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other... ...we are building The Customer Experience organization plays a key role... ...product expertise and ML Ops / AI knowledge to have meaningful...SuggestedRemote work
- ...focus is on providing top-notch plumbing and heating services while ensuring outstanding customer experiences. Our growth stems from our dedication to customer... ...Service Coordinator, Trade Office Operations role, you manage customer communications, scheduling, and follow-ups...SuggestedFull timeWork experience placementWork at officeLocal area
- The Michaels Companies Inc. is seeking a Sales Manager in the Burlington, MA area. The role leads a high-performing... ..., drives sales results, and ensures an engaging customer experience across front-end and service operations. You will coach teams, uphold brand standards...Night shift
$20.05 - $35 per hour
...in leading and executing the Customer Service & E-Commerce programs; this... ...responsible for the checkout experience and grocery delivery &... ...daily operations including managing capacity, labor utilization,... ...and basic understanding of retail systems capabilities. Qualifications...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift$17 - $22.7 per hour
...Store - BOS-CHELMSFORD, MAThe Sales Manager leads and champions a high-... ...strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent... ...of Experience Required 3+ years retail leadership experience Work...Local areaFlexible hoursNight shiftEarly shift- ...teammates in a premium Skechers environment. This entry-level management role focuses on customer service leadership, daily operations, and helping the team... ...as opportunity for regular increases and growth into Retail Management within a global brand. #J-18808-Ljbffr...Hourly pay
- ...Manager, Customer Service The Manager, Customer Service will direct and oversee the organizations customer service and order administration... ...policies and procedures to facilitate a quality customer service experience. Establish performance metrics for the customer service...Contract workWork at officeRelocation
$90k - $120k
...Raleigh, NC / Minneapolis, MNOperations - Customer Success Management /Full-Time /HybridPerforce is a... ...Solutions Engineers and Professional Services) to find opportunities for expanded usage... ..., or comparable education and work experience. 8+ years of experience in account...Full timeTemporary workWork experience placement- ...Title : Customer Service Coordinator II Location : Tewksbury, MA, 01876 Duration :... ...Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution... .... Preferred Years and Area of Experience: ~2+ years of cross functional...Shift work
$17.25 - $17.75 per hour
...Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls,... ...for promoting an excellent customer experience. Oversees a team of... ...prompt, courteous customer service and promotion of loyalty programs... ...accurately and effectively with management and Associates when setting...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...Job Title: Customer Service Coordinator II Position Summary: Location: Tewksbury, MA -... ...school diploma or equivalent Preferred Experience: 2+ years of customer service or call... ...problem-solving, working with people, managing multiple priorities, and using...Hourly payContract workMonday to FridayShift work
$22.65 - $23.25 per hour
...years has a W2 contract assignment for a Customer Service Representative. Type: Contract... ...Complaints, Pricing, Quality, Product Management, Manufacturing, Warehouse/Distribution... ...functional commercial or customer service experience. ~ Ability to manage high phone,...Contract workLocal area- ...Atlantic Aviation welcomes customers at more than 100 fixed base... ...handling and flight hospitality services, including fueling and line... ...more choices, improved experiences, and better value for customers... ...openings as a Customer Service Manager (CSM). Corporate aviation...Local areaImmediate startFlexible hoursNight shiftWeekend work
$125k - $150k
...Job Description Job Description Job Title: Customer Operations & Service Manager Location (city, state): Andover, MA Industry: Manufacturing... ...and cross-functional partnership to improve customer experience, delivery performance, and overall business efficiency....Local area- Global Partners LP in Lowell seeks a Guest Service Associate to deliver a top-notch guest experience and support day-to-day store tasks in a fast-paced environment... ..., stock and tidy the store, and collaborate with management to address guest requests. This role requires...
$22.65 - $23.25 per hour
...Customer Service Representative CTG's long-standing Fortune 500 client of over 15 years has... ...Complaints, Pricing, Quality, Product Management, Manufacturing, Warehouse/Distribution... ...commercial or customer service experience. ~ Ability to manage high phone, case...Contract work$187.1k - $280.63k
...critical function focused on customer loyalty, retention, and long-... ...how thousands of Omnipod users experience and engage with our products... ...value of our products and services. This critical role will collaborate... ...without authority and managing through influenceGuiding difficult...Full timeWork at office- ...results-oriented Partner Success Manager to drive the growth and... ...focus role involves overseeing Customer Success practices with Aras Value... ...Aras subscription service teams to support the journey... ...teams to deliver a seamless experience for partners and subscribers....
$16.5 - $30.2 per hour
...role, you will support the Customer Service & E-Commerce programs; this... ...processes supporting the checkout experience and grocery delivery &... ...daily operations including managing capacity, labor utilization,... ...Qualifications ~12+ months retail experience Physical...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift$61.93k - $103.07k
...milestones for countless customers and colleagues. Those stories... .... Job Overview The Manager, Sales & Customer Service ensures that the very best... ...for the perfect customer experience drives the service team to... ...colleagues * Work a flexible retail schedule, including days,...Temporary workWork experience placementFlexible hoursWeekend workAfternoon shift- ...term partnerships. Prove Customer Value: Help manufacturers realize... ...What You'll Do: Account Management: Own a portfolio of... ...Sales, Product, Professional Services, Support, and Marketing to deliver... ...an exceptional customer experience. Advocate for customer...Work at officeRemote workShift work
- .... **The SAP Academy for Customer Success is a development program... ...1-3 years of professional experience. Candidate(s) will be required... ...The Customer Success Manager (CSM) works directly with customers... ...e-commerce, sales, customer service, and marketing processes....Permanent employmentFull timeWork experience placementWork at officeLocal areaRemote workWorldwideRelocation packageFlexible hours3 days per week
- ...Client Service Representative Supervisor Westford Veterinary... ...create an exceptional client experience, coach and hold a team accountable... ..., anesthesia and pain management, rehabilitation, and diagnostic... ...of exceptional customer service. Confidence navigating...Full timeTemporary workLocal areaShift work
$55k - $65k
...is a leading off-price value retailer of apparel, accessories, and... ...leadership, a commitment to customer experience, and a passion for... ...Summary As a Store Manager , you are responsible for leading... ...cash handling, and customer service ~ Build and maintain...Local areaFlexible hoursNight shift$101k - $115k
...Senior Customer Success Manager, Enterprise At Similarweb, we are revolutionizing the way businesses... ...Success Manager to join our Client Services Team. This role will report to... ...to retain customers and enhance their experience Ensure our users are engaged with...Visa sponsorshipWork visa- ...environments and exceptional customer service. We pride ourselves on... ...Summary As a Store Manager at Rusty Lantern Markets, you... ...deliver outstanding customer experiences while driving sales and managing... ...Proven experience in retail management or supervisory roles...Full timeShift work
$17.5 - $18 per hour
...Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls,... ...team. Ensures an excellent customer experience by engaging and interacting... ...models exceptional customer service.Creates a positive internal... ...accurately and effectively with management and Associates when setting...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift
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