Customer Service Representative - No Nights, No Weekends

Job Description

Job Description

If you're an experienced customer service professional looking for a steady, full-time role where you can help people, work with a supportive team, and enjoy your evenings and weekends, this could be the right fit. We're a well-established, growing company that takes pride in taking care of both our customers and our team.If you enjoy helping people, thrive in a fast-paced environment, and want to work somewhere that respects your time, we'd love to hear from you.What You'll DoYou'll manage key customer relationships and make sure every interaction runs smoothly, from order entry to issue resolution. You'll be trusted to handle complex situations with confidence and judgment, not a script.Respond promptly and professionally to customer inquiriesManage incoming phone calls and emails across multiple accountsProvide price quotes, enter orders, and follow up on sales leadsKeep accurate records of customer interactionsGo the extra mile to ensure every customer feels heard and valuedWhat You'll Bring2–4 years of customer service experience (manufacturing, distribution, or similar environment preferred)Strong communication and listening skills; you know how to keep calm and clear under pressureStrong attention to detail and comfort juggling multiple prioritiesComfort with phones, email, and basic computer systemsAttention to detail and a proactive mindsetA positive, professional approach; you know how to balance empathy with efficiencyWhy You'll Like Working HereNo nights, no weekends, no holidaysCompetitive pay with bonus opportunitiesComprehensive benefits - Medical, Dental, and Vision insurance and more401(k) with company matchPaid training, time off, and holidays We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.