Installation Manager

Role Description

We are looking for an experienced Installation Manager to lead the end-to-end planning and execution of installation activities across complex tolling system projects. This role is critical to ensuring installations are delivered safely, on time, within budget, and in full alignment with technical and client requirements.

• Oversee contractors and field teams.
• Coordinate internal and external resources.
• Serve as the key installation point of contact for project stakeholders and customers.
• Connect installation activities with system integration and functional testing.

Key Responsibilities

• Plan and coordinate the installation of tolling system equipment.
• Provide oversight to Field Services Supervisors, Field Service Technicians, and subcontractors.
• Schedule subcontractors and internal resources throughout the project lifecycle.
• Partner closely with the Project Manager and internal stakeholders on all matters related to installation.
• Act as the primary customer interface for installation-related program activities.
• Ensure program-wide focus on safety, cost, schedule, and quality.
• Develop Project Installation Plans, including installation strategy in partnership with the Project Manager.
• Collaborate with the Project Manager to develop installation schedules and resource plans.
• Perform Installation Readiness Reviews on assigned projects.
• Support the development of subcontractor scopes of work.
• Ensure adherence to project standards, procedures, and documentation requirements.
• Read and interpret electrical and civil drawing packages and schematics.
• Lead page-turn reviews of drawing packages with internal and external teams.
• Plan, perform, and coordinate pre-installation site visits, subcontractor site walks, and site acceptance visits.
• Ensure project inventory is properly inspected, stored, staged, and documented for installation.
• Establish processes to document field changes during installation.
• Ensure installation checklists and configuration records are completed and uploaded to project file folders.
• Ensure all site work complies with both client and company safety standards and requirements.
• Support other functions as needed to ensure the tolling system is fully integrated and functional.
• Monitor repairs and RMAs during installation for timely completion.
• Monitor diagnosis of issues involving vehicle loop detection equipment, automatic vehicle ID readers, antennas, RF sources, video cameras, switchers, multiplexers, monitors, and frame grabbers.

Qualifications

• 5+ years of installation supervisory experience.
• Construction scheduling experience.
• High school diploma plus additional trade or technical school training.
• Relevant technical background may include RF, electrical, or similar field-based training.
• Hands-on experience using multi-meters, fiber termination kits, and standard hand tools.
• Strong ability to read and interpret electrical and civil drawings and technical schematics.
• Proficiency with Microsoft Excel, Outlook, Project, and Word.
• Ability and willingness to travel approximately 60%, typically in rotations such as three weeks traveling followed by one to two weeks at home.

Preferred Qualifications

• Experience with RF or microwave systems.
• Proficiency with MS Project.
• Prior experience in the tolling industry.

Benefits

• The opportunity to solve complex, real-world problems that improve everyday life for people around the world.
• Exposure to cutting-edge technologies in a growing and highly specialized industry.
• A role with meaningful ownership, visibility, and long-term career stability.
• Flexible, casual work environment.
• Comprehensive benefits package including:
• Paid time off
• 401(k)
• A no-cost medical insurance option for employees and eligible dependents

Company Description

Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.