Oliveto Server

Oliveto Server

501 Oliveto Italian Bistro - Tulsa, OK 74133

Description

The Server is primarily responsible for providing exceptional table service to guests according to Oliveto policies and performance standards to create 100% guest satisfaction and quality work environment.

The following represents the majority of the duties performed by the position, but are not meant to be all inclusive nor prevent other duties from being assigned when necessary. The duties identified below with an "*" have been determined to be essential functions of the position.

• Follows established steps of service to ensure guest satisfaction.
• Delivers hot and cold food to the guests' table.
• Assists restaurant guests and records their orders, ensuring 100% guest satisfaction
• Writes and prices guest checks and/or operates point of sale equipment per company policies.
• Maintains sufficient knowledge of the menu to use suggestive selling with all guests.
• Checks all orders to ensure they are complete, prepared as ordered, portioned correctly, and attractive in appearance.

Qualifications

Formal Education:

• Requires the equivalent completion of 9th grade in school in order to be able to:
• Apply common sense understanding to carry out instructions furnished in written or oral form; to solve problems requiring standardized solutions.
• Add, subtract, multiply and divide all units of measure; to perform the four operations with like or common decimal fractions; to compute and percent; to perform arithmetic operations involving all American monetary units.
• Recognize words and word meanings commonly found in procedural instructions business reports and food and non-food product labels, and restaurant menus.
• Construct and write simple sentences containing subject, verb, and object, series of numbers, names and addresses;
• To speak simple sentences, using normal word order and present and past tenses such as used to instruct employees in procedures and to maintain friendly conversations with customers. Requires the equivalent completion of 9th grade in high school.

Formal Experience:

No previous experience is required for this position.

Licenses/Certificates:

The position may require a Food Handler's permit and/or an alcoholic beverage serving permit/license dependent upon the laws of the county in which the restaurant is located.

Machines, Tools, Equipment and Work Aids:

Carryout containers, cash register, dishes, drink machines, glasses, ice machine, paper cups, pen, pencil, pre-printed order pad, telephone, trays, broom, mop, cleaning chemicals, and vacuum.

Environmental Hazards:

The position is not subject to any significant environmental hazards.