International Logistics Coordinator

Job Description

We are looking for a passionate and driven beauty lover to join our international team.

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The International Logistics Coordinator will be responsible for supporting the

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International Shipping & Logistics team in day-to-day operations for international

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accounts. This role will report to the Director and Manager of International Operations.

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Ability to work in our HQ in Edison, NJ

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Key responsibilities will include but are not limited to:

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• Manage customer order activity through the entire fulfillment cycle from start to finish
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• Maintain excellent written and verbal communication with customers and all partners throughout the process
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• Respond to customer inquiries and follow up on shipment status; manage RTVs, shipping discrepancies, past dues, and expedites, as well as any quality issues. Liaise with sales and accounting teams for these inquiries.
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• Work with the team to maintain clean and updated order forms for each account; ensure each retailer and account manager is aware of any out-of-stock and discontinued items
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• Review credit note requests and submit for approval
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• Maintain PO and Invoice trackers
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• Work internally with managers and team members to implement new strategies and initiatives.
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• Manage stock build/inventory tracker and share regular updates to ensure a healthy state of trade
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• Consolidate materials for quarterly business reviews with senior management
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• Support the team with administrative support as needed
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Qualifications:

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JOB REQUIREMENTS & QUALIFICATIONS

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• Excellent interpersonal and customer service skills
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• Exceptional organizational skills
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• Ability to multi-task, manage deadlines, and to prioritize workload
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• Excellent written and verbal communication skills
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• Problem solver with demonstrated critical thinking and collaboration skills
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• Strong Excel skills with proficiency in Microsoft Office Suite and Google Drive
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• Passion for Beauty and Skincare
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• HQ located in Edison, NJ
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• Minimum Education Level: BA
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• Required Language: English required; Spanish is a plus
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• Minimum Years of Experience: 1 Year
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