Ocean Import Coordinator

Coordinate ocean import shipments from pre-alert through final delivery, including FCL and LCL cargo. Monitor vessel schedules, arrival dates, shipment milestones, free time, and cargo availability. Review and process import documentation, including HBLs/MBLs, commercial invoices, packing lists, arrival notices, and other required shipping documents. Coordinate with customers, carriers, NVOCCs, customs brokers, truckers, warehouses, overseas agents, and origin offices to ensure timely customs clearance, cargo release, and delivery. Ensure required shipment information and documentation is provided for U.S. import and customs processes, including ISF requirements where applicable. Track shipments throughout the transportation cycle, proactively communicate status updates, and resolve delays, documentation issues, holds, discrepancies, and service exceptions. Prepare and distribute arrival notices and required documentation to customers, customs brokers, consignees, and other parties. Monitor free time and proactively manage potential demurrage, detention, storage, and other accessorial charges. Maintain complete and accurate shipment files within the freight forwarding/TMS system in accordance with company standards. Review carrier and vendor invoices, reconcile shipment costs, and ensure accurate and timely customer billing. Support quotations, rate requests, and commercial activities as required. Coordinate cross-trade shipments and collaborate with Rhenus offices and partners globally. Work closely with Sales, Finance, and Operations to ensure a seamless customer experience. #J-18808-Ljbffr Rhenus Group