Clinical Quality Manager- IONM

INTERNAL APPLICANTS ONLY

Passionate, driven people dedicated to making a difference in healthcare.

SpecialtyCare   is a leading provider of clinical services to hospitals. We partner with hospitals to drive, sustain, and accelerate high performance. We offer a portfolio of solutions that include neuromonitoring, perfusion, surgical assist, autotransfusion, minimally invasive surgical support, and sterile processing. SpecialtyCare’s clinicians focus their efforts to improve operational efficiencies, improve outcomes, and maintain exceptional levels of satisfaction. We compete on results.

About the Role  

This role promotes patient safety and a culture of continuous clinical improvement and accountability throughout SpecialtyCare’s IONM service line by leading the deployment of patient safety initiatives, the identification and loop closure of critical quality opportunities (CQOs), and crafting policy and educational workflows.This position is a leader in the IONM space, having demonstrated top-tier clinical acumen through a combination of high-acuity IONM competencies, operational management/direction of team(s) of IONM clinicians, and participation in IONM clinician development programs as a trainer, educator, and researcher.

What You'll Do

Provide remote IONM clinical support, using expert knowledge of neuroanatomy, physiology, anesthesia, and signal processing to resolve issues during live cases

Collaborate in real time with surgical neurophysiologists, remote monitoring physicians, surgeons, and hospital administrators

Identify Critical Quality Opportunities (CQOs) using variance data, KPIs, outcomes data, and competency metrics

Develop and own Performance Improvement and Corrective Action Plans

Conduct case audits and audits-of-auditors

Draft and maintain clinical policy for safe, effective IONM delivery

Support clinician training, research efforts, and educational resource development

Represent SpecialtyCare at company and industry conferences

What You'll Need

Bachelor's degree in biomedical engineering, biological sciences, electrical engineering, systems engineering, computer science, or related field (graduate degree preferred)

SpecialtyCare Senior Surgical Neurophysiologist I or higher (or equivalent)

10+ years of experience in IONM clinical service delivery, clinical quality, research, or medical device/systems engineering

5+ years in data-driven leadership roles (quality oversight, operations, education/training, or project management)

CNIM certification or DABNM diplomate status preferred

Strong communication skills and proficiency with MS Office and data visualization tools (Power BI, Tableau, QLIK Sense, etc.)

Work Environment

Remote, home-based workstation for shifts of 7+ hours, up to 5 shifts/week

Some regional/national travel required, including occasional overnight travel

Flexibility for evenings and weekends as business needs require

SpecialtyCare is an EEO/AA employer and does not discriminate against any applicant on the basis of race, color, religion, gender, national origin, age, disability, military status, or any other characteristic protected by law.