Internal Sales Specialist

Internal Sales Specialist

Location: Rochester, NY, US, 14605 Business Unit: Zygo

Are you ready to collaborate with leading experts in optical engineering and contribute to the next level of precision and innovation? At Zygo/Navitar, your skills and insights will be integral to our core values of curiosity, collaboration, and persistence. For over 50 years, Zygo Corporation & Navitar have been a global leader in advanced optical metrology systems, ultra-precise optical components, and complex electro-optical systems. Join our team, where your expertise will drive innovative solutions, address complex technical challenges, and uphold the highest standards of precision and safety. As an Inside Sales Rep based in Rochester NY for our Navitar product line, you will lead growth initiatives across the business driving sales, developing new business opportunities. This individual contributor role requires close collaboration with customers, engineering teams, product management, and regional sales representatives to drive profitable growth.

Key Responsibilities:

• Serve as the primary point of contact for assigned customer accounts.
• Contacting potential customers to analyze their vision needs; Making the link between these expectations and Navitar's products in order to provide customers & distributors with the information they need; Providing product demonstrations for our prospective customers.
• Supporting web sales, eCommerce, distributors in their daily requests on various topics.
• Participating in lead generation by making cold calls.
• Manage pricing, quoting, discounts, sales, customer activities, and an accurate opportunity pipeline within Salesforce CRM.
• Communicate market trends, competitive intelligence, and customer requirements to leadership and product teams, while supporting demonstrations.
• Coordinate Return Material Authorization (RMA) requests & facilitate issue resolution.
• Support customers with product-related questions in collaboration with sales engineering & technical personnel.
• Support customer inquiries regarding pricing, lead time, product specifications, order status & technical documentation.

Required Skills:

• Bachelor's degree in engineering or related discipline, with at least 2 years of successful technical sales experience
• Proven hunter mentality and ability to generate new business opportunities while strategically growing existing accounts and customer relationships.
• Exceptional communication, presentation, negotiation, and relationship-building skills, with experience managing sales opportunities and forecasts through Salesforce CRM or a similar system.
• Self-motivated, adaptable, resilient, and able to work independently.

Grow with us as we solve complex challenges, inspire confidence, and drive excellence in manufacturing. Are you ready to expand the boundaries of possibility, simplify the complex, and embody the values that define our success? We welcome your unique perspective and invite you to join us!

We offer competitive base compensation, performance-based incentive compensation, benefits, a 401(k), and paid time off programs. Compensation and position level will be set based on experience.