Business Office Manager (BOM)

Crestview Specialty Care , a 65-bed long-term care skilled nursing community located in West Branch, IA, is now hiring! Business Office Manager Schedule/Shifts Available: Full-Time-Days Make a Difference Every Day – Join Care Initiatives as a vital part of our administrative team! Join our compassionate care team across more than 40 skilled nursing communities throughout Iowa. If you're a dedicated and empathetic caregiver looking to make a meaningful impact on the lives of others during their healthcare journey, this is your opportunity to shine. What You’ll Do & Key Responsibilities Manage accounts receivable, accounts payable, resident trust accounts, and collection activities. Oversee Medicare, Medicaid, private insurance billing, and other reimbursement processes to ensure timely and accurate payments. Maintain resident financial records and personnel documentation in compliance with company policies and regulatory requirements. Prepare reports, reconcile accounts, and support month-end business office functions. Ensure compliance with HIPAA, confidentiality standards, and all applicable federal and state regulations. Qualifications High school diploma or equivalent required; associate or bachelor’s degree in business, accounting, healthcare administration, or a related field preferred. Previous experience in a Business Office Manager, healthcare billing, accounting, or administrative leadership role preferred. Knowledge of Medicare, Medicaid, private insurance billing, accounts payable, and collections. Strong organizational skills with exceptional attention to detail and accuracy. Proficiency with computer systems, financial software, and Microsoft Office applications. Strong communication and customer service skills with the ability to build positive relationships with residents, families, and team members. Why Join Care Initiatives? Competitive Compensation: Earn a highly competitive wage. Comprehensive Benefits: Eligible employees enjoy robust benefit options including medical, dental, vision, 401(k), PTO, and more. Referral Bonus Program: Earn cash rewards for referring your friends. Tuition Reimbursement: Develop your skills with company paid training and education to take your career to the next level. Digital Wallet Access: Get paid as you earn—no more waiting for payday! Committed to attracting and retaining a diverse staff, Care Initiatives will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. Care Initiatives is an Aff…? #J-18808-Ljbffr