Commercial Manager

Overview Sims Metal (Sims) is a global leader in metal recycling. With facilities across the globe, Sims plays an intrinsic role in the circular economy by making resources available for future use. As a responsible corporate citizen, we continuously seek new ways to broaden our participation in the environmental sector, ensuring that our future is as bright, safe, and secure as at any time in our long history. Summary The Commercial Manager position represents Sims in the acquisition of scrap metal, including pricing of material, coordinating transportation, sourcing of scrap material, communicating with vendors, maintaining business relationships, negotiating payment terms, negotiating specification of materials, visiting suppliers, and coordinating with appropriate parties. Assist in special projects as required. Responsibilities This position requires working onsite daily for work at 234 Universal Dr, North Haven, CT 06473. Some travel may be required to visit vendors on an as-needed basis. Pricing and acquisition of scrap material: source scrap metal materials, negotiate the specification of materials, and negotiate payment terms. The ability to meet or exceed volume and margin goals as provided. Assist Commercial Managers with meeting supplier needs at the facility, including but not limited to quality inspections and payments. Interacts with the operational personnel concerning the grading and quality of scrap delivered to the plant. Exercise independent judgment in approving downgrades of materials in the yard. Maintain full knowledge of processes and systems necessary to operate both ferrous and non-ferrous scales when needed. Field inbound commercial calls to the facility. Respond to quote calls received in less than 30 minutes, or as soon as reasonably possible. Ensure another person meets this requirement when not available. Maintain the content of facility scoreboards for customer content. Developing new and maintaining sources of scrap metal: cold call potential new suppliers and build a database to track the success of calls. The goal is to set up appointments and establish new accounts. Establish new account relationships with potential suppliers, including visiting supplier locations to examine materials, quote prices, and coordinating with the transportation department to establish rates and pick-up schedules. Buyers will generally transition larger long-term accounts to a Commercial Manager once the relationships are established. Plan and implement all marketing, outreach, and customer retention programs. Conduct supplier surveys. Coordinate customer appreciation events. Manage resolution of customer complaints and concerns. Monitor NMVTIS records to verify that customers are properly reporting the detailing of cars. Maintain business relationships with suppliers, customers, and vendors: oversee customer relations and retention at the facility, including but not limited to greeting customers, analyzing scrap materials for purchase, and authorizing overrides when appropriate. The Commercial Manager may or may not be the direct supervisor of one or more of these individuals, but regardless of the reporting relationship, the Buyer will be responsible for intervening as necessary to ensure that suppliers experience an appropriate “customer experience” at Sims Metal. Industry Knowledge Stay current with industry trends. Understand how regional markets affect global markets. Stay current on federal, state, and local regulations regarding scrap metal recycling (e.g., scrap theft, motor vehicle laws, etc.) and coordinate the implementation of these regulations at the facility. Gather appropriate information about the local market for raw materials, particularly about pricing trends, local projects, and other potential supply availability. Assist with special projects: perform other duties as assigned. Qualifications College degree in business or marketing, desirable or equivalent business experience. A minimum of 3 years of experience in generating new business as a scrap metal buyer or sales role within the industrial sector. Skills Past scrap metal buying experience is necessary. The position requires "great" people skills. Proficiency with MS Office. Ability to work in a team environment. Excellent time-management skills. Excellent communication skills, both oral and written. Strong cold-calling and follow-up skills. Excellent negotiating skills. Valid driver’s license. Positive credit history. Equal Opportunity Sims is proud to be an equal opportunity employer. We value the diversity of all of our employees and are committed to creating an inclusive working environment where everyone can contribute, advance on merit, and realize their full potential. Sims does not discriminate with regard to race, sex, religion, color, national origin, citizenship status, disability, age, marital or familial status, sexual orientation, gender identity, gender expression, veteran status, housing status, source of income, or any other status protected by federal, state, or local laws. This applies to any employment decision, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualified applicants with a disability in need of a reasonable accommodation may request such without fear of reprisal or discrimination. About Our Purpose To achieve our purpose to create a world without waste to preserve our planet, we are guided by our Principles of Purpose: Be Safe + Well, Band Together, Be Accountable + Transparent, Consistently Innovate, Inspire with Purpose, Celebrate + Have Fun. #J-18808-Ljbffr