Learning & Development Manager (Supply Chain)

Learning and Development Manager Spreetail propels brands to increase their e‑commerce market share across the globe while improving operational costs. We build the fastest‑growing e‑commerce company in history. In this role you are not a desk‑bound trainer; you will be embedded on the fulfillment center floor, owning the end‑to‑end onboarding and safety culture for your facility. Responsibilities Make Safety the Standard: Build and sustain a safety‑first culture at your home FC and across every site in your regional assignment. Lead safety training, conduct walk‑throughs, reinforce safe behaviors at every level, and drive a near‑miss reporting culture so each site is safer after your visit. Own Onboarding Quality: Design, deliver, and continuously improve the onboarding experience at your home FC so every new associate and leader is ready on the floor. Build and Maintain the Training Library: Develop, document, and own the training programs, SOPs, and job instructions that define Spreetail’s operating model. Drive Compliance Across Your Region: Audit training completion and safety compliance at your home FC and assigned regional FCs, identify gaps, build corrective plans, track completion, and hold sites accountable. Travel within your region a minimum of 25 % of the time in person. Build a Culture That Retains People: Develop and execute retention programs that connect associates to meaningful outcomes through development, recognition, and engagement. Connect Learning to Operational Performance: Partner with site leadership to identify where execution gaps trace back to training quality or learning curve and build targeted interventions that improve efficiency, quality, and cost. Deploy When the Network Needs You: During high onboarding volume, major operational initiatives, or when a site becomes a focus, join the Away Team to provide direct operational support. Support Facility Launches: When Spreetail opens a new fulfillment center, stand you up by establishing training infrastructure, onboarding programs, and safety culture from day one. Qualifications Multiple years of progressive experience in high‑volume fulfillment, manufacturing, or distribution; e‑commerce expertise strongly preferred. 3+ years in a leadership capacity with proven ability to develop frontline associates and supervisors. Proven track record of building safety‑first cultures and leading safety initiatives. Hands‑on experience building or managing training programs, onboarding curriculum, or learning initiatives in an operational environment. Demonstrated ability to improve retention and engagement in a high‑velocity warehouse environment. Experience working across multiple sites or functions and quickly building trust in new environments. Strong ability to document complex operational processes into clear, accurate, usable SOPs and training materials. Strong problem‑solving and analytical skills, with a focus on linking learning gaps to operational outcomes. Willingness to travel a minimum of 25 % of the time within an assigned region; available for deployment to critical‑need facilities when needed. Benefits Flexibility and Time Off: Generous vacation policy and paid time off for wedding week, paid parental leave, and support for parents of growing families. Recognition and Gift Opportunities: Annual milestones with special gifts, swag store credit, or donations to a nonprofit of your choice, and Spreetail Spotlight Awards for impactful work. Health & Wellness: Affordable medical, dental and vision plans with coast‑to‑coast coverage, free telehealth and on‑demand mental health resources. Community Impact: Paid time off to give back and make a social impact. Legal Notice Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal‑opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email View email address on click.appcast.io . Scammer Alert Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. If you have concerns, reach out to View email address on click.appcast.io directly. Emails from @spreetailjobs.com are fraudulent. #J-18808-Ljbffr Spreetail